RvA Posted May 26, 2018 Share Posted May 26, 2018 After analyzing the cleaner it is not possible to permanently delete the selected files from the computer. As soon as I have chooes for "cleaning", the cleaner is closed automaticly and the files still remain on the computer. What is the cause of this? I have installed ccleaner again and again. Ccleaner problem.doc Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 26, 2018 Moderators Share Posted May 26, 2018 this is a known bug in the last few versions. What antivirus are you using. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
RvA Posted May 27, 2018 Author Share Posted May 27, 2018 23 hours ago, Nergal said: this is a known bug in the last few versions. What antivirus are you using. Nergal, Thanks for your reply. A bug in the last few versions. I've my doubt. I use 2 desktops and on one desktop I have this problems since the last few versions. Is that possible? On both desktop i have download the last few versions of the Ccleaner. I use Kaspersky Total security as the antivirus. Regards, Richard Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted May 27, 2018 Moderators Share Posted May 27, 2018 Speculative fix in works for Kaspersky issue. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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