KarenRogers Posted January 30, 2018 Share Posted January 30, 2018 It always amazes me that you cannot get any support with software...Argh! My computer crashed. I want to move my license to my new computer. Any info on that? Thanks for your help. Link to comment Share on other sites More sharing options...
Moderators mta Posted January 30, 2018 Moderators Share Posted January 30, 2018 what have you tried? have you installed CC on the new PC and plugged in your license key? how 'dead' is the old one, can you uninstall CC from it? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
KarenRogers Posted January 30, 2018 Author Share Posted January 30, 2018 My computer is dead. I pulled the HD and introduced it to my big hammer. I went to CC website, but could find no help on this. I have used this program for many and love it. Can I download it without paying and then enter my keys? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 31, 2018 Moderators Share Posted January 31, 2018 4 hours ago, KarenRogers said: My computer is dead. I pulled the HD and introduced it to my big hammer. I went to CC website, but could find no help on this. I have used this program for many and love it. Can I download it without paying and then enter my keys? Yes you can install the free version and enter your keys and it will be Pro again. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
KarenRogers Posted January 31, 2018 Author Share Posted January 31, 2018 Thank you so much for your timely help. Link to comment Share on other sites More sharing options...
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