williambeyer Posted January 15, 2018 Share Posted January 15, 2018 I recently downloaded the latest version of CC Cleaner. Now Windows 10 is telling me "Windows cannnot access the specified device, path or file. You may not have the appropriate permissions to access the item." Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 16, 2018 Moderators Share Posted January 16, 2018 Do you mean that message appears when you try to run CCleaner, or do you mean it appears when you try to open anything? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
williambeyer Posted January 16, 2018 Author Share Posted January 16, 2018 Only when I try to open CC Cleaner. Link to comment Share on other sites More sharing options...
Jamin4u Posted January 16, 2018 Share Posted January 16, 2018 Check your security software. It may be a false positive blocking CCleaner. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Hav0c Posted January 18, 2018 Share Posted January 18, 2018 On 2018/01/16 at 14:58, williambeyer said: Only when I try to open CC Cleaner. You are trying to run CCleaner from the icon/shortcut on your desktop Navigate to the installed directory, double click on CCleaner.exe (CCleaner64.exe if x64 OS) If UAC shows up click on YES. If this works then your icon/shortcut on your desktop is corrupted. Every line of code written by man can be undone by man . "A loser in the real world is still a loser in the net!" - .hack//SIGN . Getting old is inevitable, growing up is optional !! Link to comment Share on other sites More sharing options...
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