John Grey Posted December 17, 2017 Share Posted December 17, 2017 In ccleaner > tools > startup > firefox I find regularly Plugins that have no names and no expolanations, and why can they not be removed? Link to comment Share on other sites More sharing options...
Moderators mta Posted December 17, 2017 Moderators Share Posted December 17, 2017 do you mean CC > Tools > Browser Plugins > Firefox ? if so, what about the File column, that would help pinpoint the culprit and reason for the plugin? if you can't Delete them, can you Disable them? do they show up in Firefox > Tools > Add-ons? what's your FF version? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
John Grey Posted December 17, 2017 Author Share Posted December 17, 2017 Yes it is a firefox plugin, they both are, but NO further explanation is given. I disabled them in the morning and of course it is right back now, after another computer start. This means that I can disable them, even as often as I want to, but as there is NO delete buttom (why?)..... they will re-appear They do NOT show up in tools > add ons I have just updated to 57.0.2. but this had been there before also. As ccleaner is the ONLY place where it truns up, ccleaner ought to be able to tell me what it is, and why I cannot delete it, if indeed itis not needed, right? Safe to text looks the same: I ma talking abou the two near the end ....... No Extension Photon onboarding 1.0 default Firefox 57.0.2 No Extension Pocket 1.0.5 default Firefox 57.0.2 No Extension Shield Recipe Client 76.1 default Firefox 57.0.2 No Extension Thumbnail Zoom Plus 4.2 David Adler and Andres Hernandez Monge default Firefox 57.0.2 No Extension Web Compat 1.1 default Firefox 57.0.2 Yes Plugin 0 default Firefox 57.0.2 No Plugin 1.6 default Firefox 57.0.2 Yes Plugin Shockwave Flash 28.0.0.126 Adobe Systems Incorporated default Firefox 57.0.2 C:\Windows\system32\Macromed\Flash\NPSWF32_28_0_0_126.dll 3 hours ago, mta said: do you mean CC > Tools > Browser Plugins > Firefox ? if so, what about the File column, that would help pinpoint the culprit and reason for the plugin? if you can't Delete them, can you Disable them? do they show up in Firefox > Tools > Add-ons? what's your FF version? 3 hours ago, mta said: Link to comment Share on other sites More sharing options...
Moderators mta Posted December 17, 2017 Moderators Share Posted December 17, 2017 boot the PC into Safe Mode and see if you can delete them from there if you really want to. my guess is they are Mozilla system controlled extensions and are fine, but really, who can say see rule #10 here; https://forum.piriform.com/announcement/15-forum-rules/ for some help in checking your PC for malware. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
trium Posted December 17, 2017 Share Posted December 17, 2017 Quote Yes Plugin 0 default Firefox 57.0.2 i mean this is from firefox itself - i have it to by mine Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
John Grey Posted December 18, 2017 Author Share Posted December 18, 2017 trium... What exactly is that supposed to mean? Are you telling us, you believe these plug ins are from firefox, and that means they are o.k? And you do not even want to know what they install on your computer???? mta Basically I wan to know what they are! And why they cannot be deleted.... Link to comment Share on other sites More sharing options...
Moderators mta Posted December 18, 2017 Moderators Share Posted December 18, 2017 sorry, I do not know. I don't have them in mine, so it must be linked to some FF settings, like I use mine in Private Mode, have telemetry turned off and don't use hardware acceleration. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 18, 2017 Moderators Share Posted December 18, 2017 To figure out where exactly they're installed rather they're something from Firefox itself, or something Windows related type this into the Firefox address bar to launch the Install Plugins page: about:plugins Link to comment Share on other sites More sharing options...
John Grey Posted December 20, 2017 Author Share Posted December 20, 2017 On 12/19/2017 at 01:47, Andavari said: To figure out where exactly they're installed rather they're something from Firefox itself, or something Windows related type this into the Firefox address bar to launch the Install Plugins page: about:plugins I did that of course, but they do not turn up there. I can disable them as often as I want, they always return as enabled... So they are something else. Is there a way to research this? Link to comment Share on other sites More sharing options...
Moderators mta Posted December 20, 2017 Moderators Share Posted December 20, 2017 makes it difficult to research without anything to start you off, like a Publisher or Filename? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 20, 2017 Moderators Share Posted December 20, 2017 For example this plug in Thumbnail zoom plus, doesn't work in FF 57 and later. (read half way down page on right-hand side) https://addons.mozilla.org/en-GB/firefox/addon/thumbnail-zoom-plus/ https://thumbnailzoomplus.wordpress.com Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted December 20, 2017 Moderators Share Posted December 20, 2017 Perhaps also try a couple of other places, maybe they'll know. Official Mozilla Forums:https://www.mozilla.org/en-US/about/forums Unofficial Mozilla Forums (unofficial and independent but really good):http://forums.mozillazine.org Link to comment Share on other sites More sharing options...
John Grey Posted December 21, 2017 Author Share Posted December 21, 2017 On 12/20/2017 at 10:56, mta said: makes it difficult to research without anything to start you off, like a Publisher or Filename? That is why I put the picture in the first post... Link to comment Share on other sites More sharing options...
John Grey Posted December 21, 2017 Author Share Posted December 21, 2017 22 hours ago, hazelnut said: For example this plug in Thumbnail zoom plus, doesn't work in FF 57 and later. (read half way down page on right-hand side) https://addons.mozilla.org/en-GB/firefox/addon/thumbnail-zoom-plus/ https://thumbnailzoomplus.wordpress.com Yes, but I know what that one looked like and anyway, it would no longer re-install inself and activate itself everytime I disable it, after it has been removed from the profile.. I guess ? Link to comment Share on other sites More sharing options...
John Grey Posted December 21, 2017 Author Share Posted December 21, 2017 14 hours ago, Andavari said: Perhaps also try a couple of other places, maybe they'll know. Official Mozilla Forums:https://www.mozilla.org/en-US/about/forums Unofficial Mozilla Forums (unofficial and independent but really good):http://forums.mozillazine.org Thanks (to all of you) I will try these... (or already tried these) Link to comment Share on other sites More sharing options...
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