Moderators Andavari Posted March 9, 2019 Moderators Share Posted March 9, 2019 I saw your other topic about too. I did leave a post in our staff only area that the admins do look into for links we leave pointing to important posts on the forum. However I will now also send an admin a PM. Link to comment Share on other sites More sharing options...
Guest Stephen CCleaner Posted March 11, 2019 Share Posted March 11, 2019 When the certificate expired we changed the entity that signs the certificate to a slightly different company name. The automatic update performs a check against this name and because it changed, it failed. To resolve this, and due to the concerns of having users on expired security certificates, we performed an emergency update that automatically updated users to the version with the valid certificate. If you have disabled the emergency update executable, this update would not have been performed and you'd be caught in an update loop as you describe. The solution is to manually update to the latest version by downloading it from our website: https://download.ccleaner.com/slim/ccsetup554_slim.exe If you download the Free version it will automatically upgrade itself to Pro if it detects a valid license. Link to comment Share on other sites More sharing options...
Dreamer4276 Posted March 27, 2019 Share Posted March 27, 2019 Thanks Andavari. But there has been no response as of 3/26/19 @ 9:53 CST USA See ya Ron Link to comment Share on other sites More sharing options...
Dreamer4276 Posted March 27, 2019 Share Posted March 27, 2019 Still an issue as of 3/25/19 USA CST 9:58 Thanks Ron Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 27, 2019 Moderators Share Posted March 27, 2019 9 hours ago, Dreamer4276 said: Thanks Andavari. But there has been no response as of 3/26/19 @ 9:53 CST USA See ya Ron Can I make a suggestion so that you can help yourself receive better help. Try to limit posting for help in just one topic. With the multiple posts you've made desperately seeking help in different topics it would be difficult for Piriform to keep up with your help requests. Just a suggestion, and I hope they help you! Link to comment Share on other sites More sharing options...
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