Speccy Install Tool problem

[Gorshalach]

Hello and thanks for your help in advance.

I just purchased speccy and even though i am imputing the data correctly it wont accept it. Tried both copy paste and normal input methods. This is really really irritating. 

[mta]

g'day @Gorshalach and welcome,

some things to try.

if you copy/paste the Name: field make sure there is no extra space at the end after pasting.
if no luck, uninstall your current version, reboot your PC, then get the Free version from here; https://www.piriform.com/speccy/builds and plug in your License Key to make it Pro.
you could try this link to get the key resent to your emails; https://www.piriform.com/support/license-lookup
or a support ticket can be raised from here; https://piriform.zendesk.com/hc/en-us/requests/new