Toshi Posted November 23, 2017 Share Posted November 23, 2017 When using a cleaner function and deleting the unnecessary file in a system, the profile file "prefs.js" of Thunderbird mail is destroyed. Therefore, the phenomenon it becomes impossible to display e-mail data has occurred after this work. Use OS is Windows10. Link to comment Share on other sites More sharing options...
pbekkerh Posted November 23, 2017 Share Posted November 23, 2017 go to options, exclude, add and add that file so ccleaner excludes it. Link to comment Share on other sites More sharing options...
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