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CC Pro 5.37.6309 doesn't show bytes saved Chrome


Steve1209

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Chrome version?
does the notification window pop-up?

don't forget you can raise a support ticket directly with Piriform since you have the Pro version.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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and what happens if you replace the Beta version with a stable Chrome version?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Hi,

So is anyone else having this problem?  No one has answered.  I backed off Chrome to stable and the problem was still there.  I also backed off CCleaner to an older version V5.36.6278 and the problem also still existed, I never noticed it in the last version but it was there...

 

Thanks for any info

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sorry Steve, I'm not a Chrome user, hopefully some other members will chime in.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Does anyone from CCleaner Support/Dev team see/review this forum or is it just a joke with people who don't even use the browser in question with the latest product ask questions?  I'd think a Moderator could say I have forwarded your problem to the Dev team, NOT say sorry Steve I don't even use Chrome with this product, I just ask questions I can't really answer!!!

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Steve as was said earlier,  you have the pro version so you can contact Piriform directly

https://piriform.zendesk.com/hc/en-us/requests/new

The devs do read the forums but don't often comment unless they need logs or more info etc.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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FYI Steve, I (like all Moderators on this site) give my time freely as a volunteer, trying to help Piriform customers, mainly, but also any PC user who cares to start a thread.

I'm sorry my dislike of Chrome has caused you annoyance, but since I was the only forum member responding to you, I guess my experience was all you got.
if you supplied all the relevant info from the start, a couple of days may have been saved.
most software companies don't support beta software in the mix, so another day could have been saved from going down that rabbit hole.
and if the support ticket was raised on the 16th, you may have had a resolution by now.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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