williambeyer Posted November 5, 2017 Share Posted November 5, 2017 I cannot open CC Cleaner from the desktop shortcut. Link to comment Share on other sites More sharing options...
Moderators mta Posted November 5, 2017 Moderators Share Posted November 5, 2017 Windows version? CC version? what the error message? let's start here; uninstall your current version first. then go into the Program Files folder for CC and delete its contents (keep the .ini file if you have customised settings). download the latest build from here; https://www.piriform.com/ccleaner/builds reboot the PC install CC from your downloaded file. if no luck, try the install with the PC in Safe Mode. and try the Slim or Portable builds to see if they work. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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