gumper Posted October 6, 2017 Share Posted October 6, 2017 I cannot get Firefox history fully cleaned. The History tab shows the history as clean, but when I run Ccleaner and then open Firefox again, the last page I was on opens or sometimes FF will say, sorry something went wrong, reload last page visited and give a history of pages. Apparently since the newest FF update, there is a cache file somewhere not getting wiped. If I revert back to previous FF version (using 53.0), it does not happen. This occurs with the latest CC update (5.29.6033) and previous versions. Is this something Piriform is aware of and fixing? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 7, 2017 Moderators Share Posted October 7, 2017 Latest ccleaner is 5.35 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted October 7, 2017 Moderators Share Posted October 7, 2017 since FF is changing how/where things are stored, CC is constantly playing catchup. making sure your CC version is as new as possible will reduce your chances of it no longer being relevant to those FF changes. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
gumper Posted October 7, 2017 Author Share Posted October 7, 2017 Thanks for the response. When I click the Check for Updates link at the bottom of CC, it tells me that I have the latest edition. I don't always go scouring websites to fact check as I don't usually have time, so I take the message at face value. anyway, I just installed vs 5.35 Unfortunately, Its still doing the same thing. Link to comment Share on other sites More sharing options...
redmama Posted October 7, 2017 Share Posted October 7, 2017 Same here. Have the latest CCleaner installed but FF is not cleaning entirely. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 7, 2017 Moderators Share Posted October 7, 2017 It's a change in FF56. I posted in another thread which file is causing this. Sorry can't paste a link on this phone, search my recent posts to find it. Quickest fix is to untick Firefox 'sessions' in CCleaner. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 7, 2017 Moderators Share Posted October 7, 2017 It's a change in FF56. I posted in another thread which file is causing this. Sorry can't paste a link on this phone, search my recent posts to find it. Quickest fix is to untick Firefox 'sessions' in CCleaner. Is this the post you mean nukecad? https://forum.piriform.com/index.php?showtopic=48945&do=findComment&comment=287382 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 7, 2017 Moderators Share Posted October 7, 2017 That's the one thanks Hazel. At an engagement party today, normal service will be resumed when I sober up. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Moderators mta Posted October 8, 2017 Moderators Share Posted October 8, 2017 do we even want to know why, during an engagement party, you are checking the Piriform forum on your phone??? must be a hell of a party? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 8, 2017 Moderators Share Posted October 8, 2017 The band was pissing about setting up, did half a song had an argument and went outside for half an hour. All the best bands fight. So I had a quick look about online. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
gumper Posted October 23, 2017 Author Share Posted October 23, 2017 Sorry I hadn't updated my post sooner. The other thread linked above led me to a fix that is working for me. Rather than un-ticking the Sessions box in FF, I added a file in Options/Include. C:\Users\{Username}\AppData\Roaming\Mozilla\Firefox\Profiles\{ProfileFolderName)\sessionstore.jsonlz4 Now FF opens to my home page as usual and bypasses that annoying Session Restore page. Thanks for the info earlier. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted October 25, 2017 Moderators Share Posted October 25, 2017 The new CC version, v5.36.6278, has fixed this now so you should be able remove your exclusion.I have removed the exclusion that I put on and FF still opens to my homepage rather than the last session. *** Out of Beer Error ->->-> Recovering Memory *** Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
gumper Posted October 27, 2017 Author Share Posted October 27, 2017 Alright, thanks for the update. Link to comment Share on other sites More sharing options...
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