bernard038 Posted August 23, 2017 Share Posted August 23, 2017 After upgrading my Nexus 5X to Android 8.0.0 (Oreo), CCleaner crashes immediately after ticking the 'Analyze' button. Anyone else having this issue? Will it be solved in the near or distant future? Thanks in advance for you answers! Cheers, b. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 23, 2017 Moderators Share Posted August 23, 2017 Another user also reported this https://forum.piriform.com/index.php?showtopic=48750 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
rhossack Posted September 4, 2017 Share Posted September 4, 2017 I just had the same result with Oreo 8.0 that CCleaner stops working when you try to run analyze Link to comment Share on other sites More sharing options...
Dieseldoc Posted September 11, 2017 Share Posted September 11, 2017 Yes I have the same issue after Oreo update.Tried a clean boot reinstall but the issue remains. Hope a fix or work around is coming soon ! Link to comment Share on other sites More sharing options...
plod Posted September 12, 2017 Share Posted September 12, 2017 Same problem on Nexus 5X phone updated to Android Oreo 8. CCleaner 'stops working' immediately on starting analysis. Link to comment Share on other sites More sharing options...
rabin7362 Posted September 16, 2017 Share Posted September 16, 2017 I have a Google Pixel which I recently updated to Android Oreo. C Cleaner stops working once 'Analyze' is tapped. There has been one update to Oreo but C Cleaner continues to have the same problem. Essentially, any app attempting to access to file storage is running into a problem, I think. Link to comment Share on other sites More sharing options...
1984 Posted September 17, 2017 Share Posted September 17, 2017 Same problem here. Android 8 on Google Pixel XL. Link to comment Share on other sites More sharing options...
gastrognome Posted September 18, 2017 Share Posted September 18, 2017 Same problem here, Pixel XL. Submitted feedback to no avail. is there anybody out there? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 21, 2017 Moderators Share Posted September 21, 2017 Version 1.20.91 was released with fixes for Oreo. Please let us know if it fixed your issue. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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