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Active Monitoring unchecked but still runs.


syncopator

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  • Moderators

What operating system are you using?

 

What build of CCleaner? (eg.. 5.31.6105)

 

Do you use the free or paid version?

 

Do you answer the prompt when you untick both monitoring tickboxes?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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The operating system is Windows 7 Home Premium.

 

CCleaner build is v5.31.6105.

 

I am using the free version.

 

Yes.  After unticking both boxes I answer yes. 

Equal rights for equal responsibilities.

Equal opportunities for equal abilities.

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  • Moderators

Are you running it as an admin with uac (or ccleaner's skipuac). It sounds like you preferences are unwritable by your user. Do the marks stay unchecked after, or are they rechecking?

Is your preference set to save settings in an ini file or is it registry preferences,?

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Are you running it as an admin with uac (or ccleaner's skipuac). It sounds like you preferences are unwritable by your user. .....  Is your preference set to save settings in an ini file or is it registry preferences,?

I have no idea what you mean. 

Equal rights for equal responsibilities.

Equal opportunities for equal abilities.

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