fz242 Posted April 12, 2006 Share Posted April 12, 2006 hi all, the installation program stops at the ccsystem.dll file i use win xp, and even i can not stop the process with a ctrl-alt-del , not a restart can anyone help ? fz Link to comment Share on other sites More sharing options...
DjLizard Posted April 12, 2006 Share Posted April 12, 2006 Stops how? Do you receive an error message? Are you able to delete C:\Program Files\CCleaner\ and then reinstall it? Click here if CCleaner Issues are re-appearing DjLizard.net DjLizard.net wiki Dial-a-fix Dial-a-fix tips DjLizard.net software support forum Do you live in Bradenton, Sarasota, Tampa, or St. Petersburg, Florida? Visit Digital Doctors where I work Link to comment Share on other sites More sharing options...
fz242 Posted April 14, 2006 Author Share Posted April 14, 2006 Stops how? Do you receive an error message? Are you able to delete C:\Program Files\CCleaner\ and then reinstall it? it simply stops and can't do anything else ! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 14, 2006 Moderators Share Posted April 14, 2006 Do you mean everything stops, even your mouse? Have you tried to uninstall as DjLizard said? Have you tried to uninstall ( take out ) the ccleaner program in add and remove programs, and reinstall it again? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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