Hdd Warning

[SanguiniusX]

Hello piriform Speccy is showing:-

 

TOSHIBA DT01ACA200 ATA Device
 Manufacturer TOSHIBA
 Heads 16
 Cylinders 243,201
 Tracks 62,016,255
 Sectors 3,907,024,065
 SATA type SATA-III 6.0Gb/s
 Device type Fixed
 ATA Standard ATA8-ACS
 Serial Number 641H86UGS
 Firmware Version Number MX4OABB0
 LBA Size 48-bit LBA
 Power On Count 1254 times
 Power On Time 214.6 days
 Speed 7200 RPM
 Features S.M.A.R.T., APM, NCQ
 Max. Transfer Mode SATA III 6.0Gb/s
 Used Transfer Mode SATA III 6.0Gb/s
 Interface SATA
 Capacity 1863 GB
 Real size 2,000,398,934,016 bytes
 RAID Type None
  S.M.A.R.T
   Status Warning
   Temperature 29 °C
   Temperature Range OK (less than 50 °C)
    S.M.A.R.T attributes
      Attribute name Real value Current Worst Threshold Raw Value Status
     01 Read Error Rate 0 100 100 16 0000000000 Good
     02 Throughput Performance 67 140 140 54 0000000043 Good
     03 Spin-Up Time 20513081 ms 121 121 24 0001390139 Good
     04 Start/Stop Count 1,262 100 100 0 00000004EE Good
     05 Reallocated Sectors Count 16 100 100 5 0000000010 Good
     07 Seek Error Rate 0 100 100 67 0000000000 Good
     08 Seek Time Performance 33 124 124 20 0000000021 Good
     09 Power-On Hours (POH) 214d 14h 100 100 0 000000141E Good
     0A Spin Retry Count 0 100 100 60 0000000000 Good
     0C Device Power Cycle Count 1,254 100 100 0 00000004E6 Good
     C0 Power-off Retract Count 1,363 99 99 0 0000000553 Good
     C1 Load/Unload Cycle Count 1,363 99 99 0 0000000553 Good
     C2 Temperature 19 °C 253 253 0 0000080013 Good

C4 Reallocation Event Count 17 100 100 0 0000000011 Good
C5 Current Pending Sector Count 0 100 100 0 0000000000 Good
C6 Uncorrectable Sector Count 0 100 100 0 0000000000 Good
C7 UltraDMA CRC Error Count 0 200 200 0 0000000000 Good

Partition 0
 Partition ID Disk #0, Partition #0
 File System NTFS
 Volume Serial Number BEA3F3CF
 Size 5.86 GB
 Used Space 3.08 GB (52%)
 Free Space 2.78 GB (48%)
Partition 1
 Partition ID Disk #0, Partition #1
 Disk Letter C:
 File System NTFS
 Volume Serial Number 24A561E9
 Size 1857 GB
 Used Space 1259 GB (67%)
 Free Space 597 GB (33%)

 

 

 

Can anyone read this to explain what exactly the "status" warning is about? Thanks.

[mta]

Hmmmm.... looks OK to me.

Nothing stands out as wrong.

 

So, the Status Warning was already in bold?

[SanguiniusX]

Hmmmm.... looks OK to me.

Nothing stands out as wrong.

 

So, the Status Warning was already in bold?

No it wasn't in bold, I just did that to highlight the bit that concerned me. All of the     S.M.A.R.T attributes warnings are fine then? How do you read them? Is there a chart or something somewhere?

[mta]

All the status's show Good, the entries with 'error' in their name have real valaues of 0.

So i can't see anything that would make me want to dig any deeper.

 

But each manaufacturer has their own bias on how SMART values are reported.

So you could check out Toshiba for any info and also let Dr Google be a friend for any unexplained SMART entries.

[SanguiniusX]

Well that's the general warning then, why it's "warning". So that means investigating everything as I don't know any thing that's causing it.

[mta]

Speccy may not be showing all the available SMART vales.

Go to Toshiba, see what HD info tools they have to download and use the manufacturers own software to test the drive.

[Willy2]

- When SPECCY shows the message "Warning" then something is definitely WRONG !!!!!!!!!!

Run SPECCY again. Select "File", "Publish snapshot" and post the weblink that pops up in your next reply.

 

There're 2 programs that can tell us more.

- Run GSmartcontrol ans tell us how many red(-ish)/pink(-ish) lines (except for "Temperature") show up in the "Attributes" tab. (post a screenshot ??). That will tell us more.

http://gsmartcontrol.sourceforge.net/home/index.php/

 

- Piriform's DEFRAGGLER also has a "Health" tab that shows similar info. Post a screenshot as well.

(My HDD never had any problems. So, I don't if this program if & how this program would flag any SMART problems)

 

- Keep us posted.

[SanguiniusX]

Willy2, on 26 Dec 2016 - 08:22 AM, said:Willy2, on 26 Dec 2016 - 08:22 AM, said:

- When SPECCY shows the message "Warning" then something is definitely WRONG !!!!!!!!!!

Run SPECCY again. Select "File", "Publish snapshot" and post the weblink that pops up in your next reply.

 

There're 2 programs that can tell us more.

- Run GSmartcontrol ans tell us how many red(-ish)/pink(-ish) lines (except for "Temperature") show up in the "Attributes" tab. (post a screenshot ??). That will tell us more.

http://gsmartcontrol.sourceforge.net/home/index.php/

 

- Piriform's DEFRAGGLER also has a "Health" tab that shows similar info. Post a screenshot as well.

(My HDD never had any problems. So, I don't if this program if & how this program would flag any SMART problems)

 

- Keep us posted.

 

Okay thanks, here's the link you asked for, just search for "warning":-

http://speccy.piriform.com/results/1zAukRxPF0RJvJTzOgOzJZY

 

I'll update with the other stuff when I get it.

 

I did a quick test with GMsmartcontrol and got this:-

 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)

Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===

Device Model:     TOSHIBA DT01ACA200

Serial Number:    641H86UGS

LU WWN Device Id: 5 000039 ffac6f06c

Firmware Version: MX4OABB0

User Capacity:    2,000,398,934,016 bytes [2.00 TB]

Sector Sizes:     512 bytes logical, 4096 bytes physical

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   8

ATA Standard is:  ATA-8-ACS revision 4

Local Time is:    Mon Dec 26 15:28:35 2016 GMTST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

General SMART Values:

Offline data collection status:  (0x85) Offline data collection activity

     was aborted by an interrupting command from host.

     Auto Offline Data Collection: Enabled.

Self-test execution status:      (   0) The previous self-test routine completed

     without error or no self-test has ever

     been run.

Total time to complete Offline

data collection:   (14631) seconds.

Offline data collection

capabilities:     (0x5b) SMART execute Offline immediate.

     Auto Offline data collection on/off support.

     Suspend Offline collection upon new

     command.

     Offline surface scan supported.

     Self-test supported.

     No Conveyance Self-test supported.

     Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

     power-saving mode.

     Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

     General Purpose Logging supported.

Short self-test routine

recommended polling time:   (   1) minutes.

Extended self-test routine

recommended polling time:   ( 244) minutes.

SCT capabilities:         (0x003d) SCT Status supported.

     SCT Error Recovery Control supported.

     SCT Feature Control supported.

     SCT Data Table supported.

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0

  2 Throughput_Performance  0x0005   140   140   054    Pre-fail  Offline      -       67

  3 Spin_Up_Time            0x0007   121   121   024    Pre-fail  Always       -       313 (Average 313)

  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       1263

  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       16

  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0

  8 Seek_Time_Performance   0x0005   124   124   020    Pre-fail  Offline      -       33

  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       5153

 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0

 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       1255

192 Power-Off_Retract_Count 0x0032   099   099   000    Old_age   Always       -       1364

193 Load_Cycle_Count        0x0012   099   099   000    Old_age   Always       -       1364

194 Temperature_Celsius     0x0002   240   240   000    Old_age   Always       -       25 (Min/Max 8/38)

196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       17

197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0

198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0

199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1

No Errors Logged

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline       Completed without error       00%      5153         -

SMART Selective self-test log data structure revision number 1

 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

[Willy2]

- Thank you. Your HDD is (in the 1st stages of) failing. Hence the "Warning". Is your system slower than usual ? Do errors regularly show up in Windows ?

- A very good guide to provide guidance for the SMART values is here:

https://en.wikipedia.org/wiki/S.M.A.R.T.

- SMART attributes &C6, &C5, &BB and as a result of those three "Command Time Out" (&BC) is also no longer at zero. That means that GSmartcontrol should also show a few pink/red(-ish) lines. (The numbers from GSmartcontrol are a bit confusing).

- Please run Piriform's Defraggler and make a screenshot of the entire "Health" tab as well. My HDD is OK, so I am not sure how these disk-faults would show up in Defraggler.

- The usual recipe: Backup your HD, replace it & re-install Windows. (You should be backing up every now & then anyway)

- Keep us posted.

[SanguiniusX]

I suppose I have noticed it's a bit nosier than usual for a while now and maybe a bit slower. The thing to do now really is just to buy a new internal hard drive?

 

That seems a bit of a shame it's really not that old and doesn't get used that heavily, though I have heard these TOSHIBA DT01ACA200 aren't too reliable, guess this is another unreliable one then, likely to stay away from Toshiba in future.

 

I have the piriform defrag, does it have a print screen function? I also don't see on this posting system how to attach a file from my pc, does it have to be a link?

[SanguiniusX]

Actually I just added a link:-

 

https://postimg.org/image/5nbipl1cp/

 

This is what I can get from the defrag.

[Willy2]

- Sometimes there's a "bad apple" in a production serie. I had a drive with some weak spots in the middle of the drive and when the HD got filled at some point errors showed up. But SPECCY didn't show any errors. Odd, very odd. I have my current HDD for a few years, with no problems at all. Sometimes one has to be "lucky".

 

- I run Piriform's Defraggler every day to keep files as much as possible defragmented and to move non-system files towards the end of the drive. I - at least - assume that this will reduce the strain on the HDD and increase the life span.

[SanguiniusX]

The piriform defragger doesn't seem to show a problem which is strange, or can you see something different in the link https://postimg.org/image/5nbipl1cp/ ?

[Willy2]

- Windows 7 contains a "Snipping Tool". Not perfect but good enough to make a screenshot. I have pinned it to the Task Bar.

- Select "Start", type "SnippingTool" in the search box and hit "Enter"

- My system provides the following picture of the Defraggler's "Health" tab (but I have no HDD problems). See the picture attached.

https://1drv.ms/i/s!AluvxwylJSzygQwEWs9zD5oQuwpt

 

 

 

@Piriform's developers:

In SPECCY the SMART values are displayed in HEX(-adecimal) but in Defraggler those same SMART values are displayed in decimal only. Very confusing. I think the developers should be consistent. For a next version of both programs, change the way those SMART values are being displayed and select one of the following 3 options for BOTH programs:

- Show the SMART values in both HEX and Decimal numbers. (My personal favourite)

- Show the SMART values in HEX only in both programs.

- Show the SMART values in Decimal only in both programs.

[SanguiniusX]

Can you not see this link? https://postimg.org/image/5nbipl1cp/  if it seems a bit small at first you can click on it and it gets bigger.

[Willy2]

- Ooops. My reply was a little late. I noticed that you already made screenshot

- Indeed, I also expected, that tab to have some coloring of the "out of bounds" SMART value(s).

 

- Well, now the developers have some more work "on their plate". Developers ???

Edited December 26, 2016 by Willy2

[Willy2]

- I also think the programs should provide more SMART info.

[SanguiniusX]

Not sure I follow your meaning. Do you think it still shows the Internal HDD to be in a state of pre-failure and needing replacing? If so, do you think it gives any indication how urgent this is?

[Willy2]

- I thought Defraggler would show which of those SMART attributes have a too high a value (and like GSmartControl) show those lines in a different color (developers ???).

- The word "Reallocated" means that there was one or more weak spots and that those spots won't be used anymore in the future. But then the read/write head needs to move to a different spot on the HD to read/write those newly allocated disk-blocks.

- Run "HD Tune". That program can scan the surface of your HD and tell where the damaged spots are. If those bad spots are at the beginning of the HD then I wouldn't wait too long. I haven't got the fainstest clue how much time it will take before the HD finally "dies". But I personally wouldn't take any chances.

 

http://www.hdtune.com/

[login123]

I'm about to post some results from gsmartcontrol over in my hardware topic. 

Do me a favor, go see if it is as dire as I read it to be. 

 

here:

https://forum.piriform.com/index.php?showtopic=47316

[mta]

- Thank you. Your HDD is (in the 1st stages of) failing. Hence the "Warning". Is your system slower than usual ? Do errors regularly show up in Windows ?

- A very good guide to provide guidance for the SMART values is here:

https://en.wikipedia.org/wiki/S.M.A.R.T.

- SMART attributes &C6, &C5, &BB and as a result of those three "Command Time Out" (&BC) is also no longer at zero. That means that GSmartcontrol should also show a few pink/red(-ish) lines. (The numbers from GSmartcontrol are a bit confusing).

- Please run Piriform's Defraggler and make a screenshot of the entire "Health" tab as well. My HDD is OK, so I am not sure how these disk-faults would show up in Defraggler.

- The usual recipe: Backup your HD, replace it & re-install Windows. (You should be backing up every now & then anyway)

- Keep us posted.

 

@willy,

you are looking at the Seagate Expansion USB drive stats, not the Toshiba which is where the SMART status of warning is.

for the Toshiba, C5, C6 are 0 so how are you determining that the drive is in it's 1st stages of failing? (I'm not doubting you, I just can't see how you leapt to that conclusion based on the facts given).

[SanguiniusX]

- I thought Defraggler would show which of those SMART attributes have a too high a value (and like GSmartControl) show those lines in a different color (developers ???).

- The word "Reallocated" means that there was one or more weak spots and that those spots won't be used anymore in the future. But then the read/write head needs to move to a different spot on the HD to read/write those newly allocated disk-blocks.

- Run "HD Tune". That program can scan the surface of your HD and tell where the damaged spots are. If those bad spots are at the beginning of the HD then I wouldn't wait too long. I haven't got the fainstest clue how much time it will take before the HD finally "dies". But I personally wouldn't take any chances.

 

http://www.hdtune.com/

I did the hdtune scan, took a few hours but it came up all green which is surprising.

[mta]

not necessarily.

the drive could be fine - OR - it could be heading towards a failure (as all drives are really), which is why backups were invented.

 

SMART values by themselves are not a sign of pending failure, they are a guide and should be used as a warning.

the values give no perspective on rate of growth or date of last error.

 

for example, reallocation errors, although never nice, are very common.  all storage devices have inconsistencies.

the number is not the important factor (granted - don't ignore it) but you need to keep an eye on whether it increases and how fast.

see how it changes over the next few weeks.  the fact it hasn't changed in the last few days also indicates the drive is in no more immediate danger of failing than any other drive ever is.

 

I had a PC years ago that on boot up said "Drive failure imminent, replaced drive immediately" that performed just fine for over two years.

 

I'd be running HDTUNE on your Seagate Expansion drive as well.

[SanguiniusX]

not necessarily.

the drive could be fine - OR - it could be heading towards a failure (as all drives are really), which is why backups were invented.

 

SMART values by themselves are not a sign of pending failure, they are a guide and should be used as a warning.

the values give no perspective on rate of growth or date of last error.

 

for example, reallocation errors, although never nice, are very common.  all storage devices have inconsistencies.

the number is not the important factor (granted - don't ignore it) but you need to keep an eye on whether it increases and how fast.

see how it changes over the next few weeks.  the fact it hasn't changed in the last few days also indicates the drive is in no more immediate danger of failing than any other drive ever is.

 

I had a PC years ago that on boot up said "Drive failure imminent, replaced drive immediately" that performed just fine for over two years.

 

I'd be running HDTUNE on your Seagate Expansion drive as well.

Well the main reason for concern about the Toshiba is that my OS is on that. If the others are heading towards failure I can transfer files around. I think I'll get a Samsung Evo 850 and put the OS on there and key files, should be an upgrade to the system as well and use my existing drives for lower usage bulk storage. That'll hopefully help extend their useful life.

[mta]

an EVO 850 SSD would be an excellent upgrade.

 

as well as backing up your data drives, if you aren't already, consider doing system images on your OS drive, something like Norton Ghost, or the highly praised (on this forum ) Macrium Reflect.