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Forum not loading on Firefox


JDPower

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As the title says. Trying to access the forum on FF at the mo gives the following (just informing in case it's something Piriform need to chase up with Mozilla):

 

Secure Connection Failed

 

An error occurred during a connection to forum.piriform.com. The OCSP server suggests trying again later. Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER

 

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem.

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Same firefox mobile

e83ea68f688bf7a6973b9d5573a2ec0e.jpg

Gives me errors when trying to moderate via tapatalk too.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Found very temporary fix

 

Go to about:config

Search ocsp

Toggle security.ssl.enable_ocsp_must_staple

To false

 

and the website loads. However I DO NOT SUGGEST OTHERS DOING THIS without or another firefox wiz explains.

Of note (at least as of a year ago) this issue, web as a whole not piriform specific, is seen on internet explorer and firefox but not chrome. It's due to ssl stapling

 

It seems, according to my research so far, somehow connected to bad ssl certificate

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Actually try without, I'm getting a good certificate now with all preferences reset to default

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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it was working again with FF but mid-use, going back a page, FF died with the same error listed above.

Chrome unaffected.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Salvation, but not how to fix server side

https://support.mozilla.org/en-US/questions/1120024

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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https://www.ssllabs.com/ssltest/analyze.html?d=forum.piriform.com

 

All the way at bottom, OCSP failure is the issue. Chrome/clones should be unaffected, though I've read some opera (chrome clone now right?) reports from of another issue today which I wonder is related

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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Connecting  through Firefox OK today.

 

PS. Firefox 48.0 is out, Just installed on my laptop but no release notes yet at Mozilla.

*** Out of Beer Error ->->-> Recovering Memory ***

Worried about 'Tracking Files'? Worried about why some files come back after cleaning? See this link:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043

 

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  • 3 months later...
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happening again today, same error, comes and goes.
only affecting Firefox it seems, Chrome, Edge, IE all good.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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