BewilderedBob Posted June 26, 2016 Share Posted June 26, 2016 It downloads OK but won't install using either IE-11 or Google Chrome. A write err occurs -> 'retry' or 'ignore' don't help. Any suggestions ? Thanx BB Link to comment Share on other sites More sharing options...
Moderators Nergal Posted June 26, 2016 Moderators Share Posted June 26, 2016 Which antivirus do you use? Some antivirus grab ccleaner's installer because the bundled google software. Second have you tried downloading to a local file ("save", not "save and run" or "run") and the (by right clicking the downloaded file) "Run as Admin" ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted June 27, 2016 Moderators Share Posted June 27, 2016 What operating system? Make sure that another instance of Ccleaner is not already running. If all else fails try installing in safe mode. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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