Wando Posted May 22, 2016 Share Posted May 22, 2016 The computer recognizes the external file, but doesn't appear in recovery options Recuva. How should I proceed? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted May 22, 2016 Moderators Share Posted May 22, 2016 Phones don't tend to mount as drives (with a letter assigned). They mount as Media Transfer Protocol devices (MTP) or Photo Trasfer Protocol devices (PTP). Recuva and most free competition software require a drive letter mount. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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