Jump to content

CCleaner 5.14: Windows Cannot access the specified device


das479

Recommended Posts

After installing 5.14, I try to open it and get the message: "C:\Program Files\CCleaner\CCleaner64.exe"  Windows cannot access the specified device, path, or file.  You may not have the appropriate permission to access the item. 

 

I have Admin rights, it's worked with previous versions.  This only started with v5.14.  I've tried Run As Administrator during install, changing permission on the folder, changing permission on the file, installing into c:\program files (x86)\ ... nothing helps. 

 

I've attached the error message. 

 

Thoughts / ideas?  Thanks!

 

post-75443-0-48144900-1455570976_thumb.jpg

Link to comment
Share on other sites

  • Moderators

I seem to recall this happening in the past.

 

From memory, either uninstalling current version, downloading and re-installing fixed it.

Or try the Slim build or try renaming the executable to something else, like, cclean.exe

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

Link to comment
Share on other sites

  • Moderators

I suspect there may be some left-over, or corrupted, reg key.

Or maybe, something to do with your AV software if you wanted to dig deeper.

 

But sometimes, we are just happy to move on in ignorance! :huh:

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.