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Incorrect RAM reported on ASUS F555LJ-XO294T notebook

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I have an ASUS F555LJ-XO294T notebook with 8Gb (2x4Gb) RAM running Windows 10 Home 64-bit.

 

Refer to the attached screen shot of Speccy, which reports Memory Size 8Gb and the 4Gb in Slot #1, but does not report the other 4Gb in Slot #2.

 

Any comments?

 

post-74987-0-96146900-1451380198_thumb.png

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on my asus f550c is it similar, but i have 4 gb onboard... have you take a look on your hardwaredescription from your notebook?

 

30be22-1451383908.jpg

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i found this:

 
Memory
8192 MB  , DDR3-1600, dual-channel, one slot (used), 4 GB soldered onto the motherboard
(it shows the same ram-configuration as on my --> 4 GB in one slot --> but im summary 8 GB)
 
i think its as by me too... perhaps. but i dont have a look into my notebook yet... this would bring the certain knowledge
 
have you the packaging from your laptop at home?

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