SNambiath Posted October 30, 2016 Share Posted October 30, 2016 (edited) I have been using CCleaner for MANY years now and have always been very happy with it. It is only recently that I went Pro though - with version 5.22, which immediately upgraded to 5.23. I never had any issues until then... I have never got a Windows 10 Message stating it is removing my copy of CCleaner, even when I upgraded to the Windows Anniversary Edition! I'm running Windows 10 Home Version 1607, Build 14931.1000 - the latest in the Slow Insider Ring, on a Samsung Laptop with an i5 Processor, 8 GB RAM, 1 TB HDD, 14" Touch Screen, Built-in Graphics. It is after upgrading to CCleaner 5.23, that I observed that whenever CCleaner did an auto clean, my Desktop Icons get all messed up! Nothing is missing, just that they are not where they used to be!! This is rather irky, since I prefer to know exactly where my icons are, like most users!! When this happens, CCleaner finds over 750 MB to clean each time too, which it does faithfully! It may be a quirk of Windows 10, but I sure hope Piriform can do something to solve it in the next update! If you want any more details about my Software/ Hardware, I'll gladly supply the same! There is nothing but my Desktop - before and after it happens - that I can attach as screenshots, so if that will help, I can attach them too... Meanwhile, Three Cheers for a GREAT Product!!! Edited October 30, 2016 by Augeas I've removed your other spam post, please do not use the forum to sell your products. Push the envelope... lest it push you out!!! Link to comment Share on other sites More sharing options...
Moderators mta Posted October 30, 2016 Moderators Share Posted October 30, 2016 A few things to consider, CC v5.23 has a few issues currently, and although from your description, yours doesn't fit any known problems, see if reverting back to v5.22 helps. Also, since you are on the Insider Ring, your are in effect running a Beta version, so some things are going to throw up 'undesirable effects'. Lastly, with your desktop icons getting re-arranged, that's the sort of behaviour you sometimes see when your video driver gets updated or generally 'refreshes' after some glitch. It could also simply be the new Win10 update. I just got build 14393.351 and it screwed some of my Excel worksheets column widths and AutoShape placements. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
selimap Posted November 1, 2016 Share Posted November 1, 2016 My CCleaner mysteriously was also uninstalled, probably by the Windows 10 Anniversary Update. No messages though. Link to comment Share on other sites More sharing options...
pstephe2 Posted December 15, 2016 Share Posted December 15, 2016 I have been using CCleaner pro for ages, today I get a message saying this app doesn't work on this version of windows. What gives? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted December 15, 2016 Moderators Share Posted December 15, 2016 See here https://forum.piriform.com/index.php?showtopic=47482 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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