techella Posted August 5, 2015 Share Posted August 5, 2015 That is exactly the message I get if I try to recover files from my Micro SD Card. The problem is that I accidentally deleted videos and pictures from my action cam's memory card. Since then I haven't taken any pictures or videos on that memory card. So I found widely recommended Recuva and tried to use it to get the files back. To my disappointment it detected 0 files, but gave me this message "12 files were actually found but none of them matches to the filter". Here is were my mind stops. What does this message mean? And how it is possible that Recuva can't recover none of the files? I don't want just to leave it cause the files were really important to me. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 6, 2015 Moderators Share Posted August 6, 2015 Don't put the filter in (especially before a scan) as a lot of times a extensions or name may be garbled and so it may not show ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
stefano valentino Posted July 9, 2018 Share Posted July 9, 2018 Hi, I have exactly the same problem. I did not set set any filter though. So I do not understand why I keep receiving this message. I attach the screenshot of the message I get. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted July 9, 2018 Moderators Share Posted July 9, 2018 You say tou don't have any filters but the screenshot shows you have a filter of d\ntfs Try the scan without a filter ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
magyarali Posted July 18, 2018 Share Posted July 18, 2018 Can you please help? I did as you told us but now it doesn't show the files. There where 115 files but when I tried it without the filters it said 0 files where found. Sorry for the bad english Link to comment Share on other sites More sharing options...
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