Luca B Posted August 1, 2015 Share Posted August 1, 2015 hi! i've yr latest 5.08 with win 8.1 no problem with win 10 home 64bit i'm not able to clean all..see the report: "1,00MB rimossi. ------------------------------------------------------------------------------------------ Dettaglio dei file cancellati ------------------------------------------------------------------------------------------ Sistema - File log di Windows 1.024KB 2 file ------------------------------------------------------------------------------------------ C:\Users\Luca\AppData\Local\Microsoft\Windows\WebCache\V01.log 512KB C:\Users\Luca\AppData\Local\Microsoft\Windows\WebCache\V01tmp.log 512KB" how to solve..?? is a yr bug with win 10..?? cheers!! Link to comment Share on other sites More sharing options...
Luca B Posted August 3, 2015 Author Share Posted August 3, 2015 ..no reply..??..so strange..are you all dead under win 10...??!! Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 3, 2015 Moderators Share Posted August 3, 2015 No we are not dead Win 10 has been released only one week, and sometimes there are small issues which happen with new operating systems. Piriform will no doubt sort things. Have patience Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest MrV Posted August 4, 2015 Share Posted August 4, 2015 Hi, are you seeing these files present in the path immediately after running cleaning? After some quick tests I can see that those particular files are being recreated as soon as CCleaner has cleaned them. They are log files, so very possible that something is writing them back once CCleaner has been run. Link to comment Share on other sites More sharing options...
Luca B Posted August 4, 2015 Author Share Posted August 4, 2015 yes in the past ccleaner has Always been able to fix those BUG really hope should be able also in this case Link to comment Share on other sites More sharing options...
Luca B Posted August 6, 2015 Author Share Posted August 6, 2015 no fix yet.. what an incredible BUG for ccleaner... Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 6, 2015 Moderators Share Posted August 6, 2015 Ccleaner comes out on a regular monthly basis. Not only that but I imagine you think that software developers are magical and just by reading a "bug" can fix it immediately, they aren't. They are human beings. That said I still see no bug here. I see relatively the same exact registry entries I saw in 7 and 8 ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Luca B Posted August 7, 2015 Author Share Posted August 7, 2015 That said I still see no bug here. I see relatively the same exact registry entries I saw in 7 and 8 --probably you have been on the dark side of the moon..and not read all these posts here complaining with the strange behaviour of ccleaner with win 10... up to win 8.1 i really do not have these issue... so the bug is still HERE Link to comment Share on other sites More sharing options...
Varga Posted August 8, 2015 Share Posted August 8, 2015 It has got to be with the sytem or advanced settings... I'm going to find the issue before they do... Unless they find it before tomorrow. Link to comment Share on other sites More sharing options...
Luca B Posted August 8, 2015 Author Share Posted August 8, 2015 hope ccleaner dev's will fix this BUG asap Link to comment Share on other sites More sharing options...
Luca B Posted August 10, 2015 Author Share Posted August 10, 2015 no fix yet.. astonishing... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 10, 2015 Moderators Share Posted August 10, 2015 Luca B there is no need for you to keep posting in the way that you are. The devs are aware of these posts and Ccleaner has a new build at the end of each month . So please wait patiently and stop making these attention grabbing posts such as ''no fix yet..astonishing...'' and also constantly writing the word BUG in capital letters. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest MrJ Posted August 11, 2015 Share Posted August 11, 2015 As MrV mentioned, CCleaner is behaving correctly. The files are being instantly re-created as soon as CCleaner deletes them. After some quick tests I can see that those particular files are being recreated as soon as CCleaner has cleaned them. They are log files, so very possible that something is writing them back once CCleaner has been run. If you don't want them to keep appearing, then right-click > Add to Exclude List. However that does mean that CCleaner will never clean them, even when there is information in them. Link to comment Share on other sites More sharing options...
Luca B Posted August 11, 2015 Author Share Posted August 11, 2015 I expect the developers will make them a general exception in the next CCleaner release. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 11, 2015 Moderators Share Posted August 11, 2015 I expect the developers will make them a general exception in the next CCleaner release. Did you not read what MrJ (one of the Piriform admins) said in the posts just above yours? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted August 12, 2015 Moderators Share Posted August 12, 2015 or to put it another way, it's not a bug (nor is it a BUG ) Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
login123 Posted August 12, 2015 Share Posted August 12, 2015 If those files are deleted by CCleaner then instantly recreated by win 10, the practical result is that they are "cleaned". That is, they are still there, but contain no information. Do I understand that correctly? The other situation might be that win 10 recreates them with all the current information, in which case CCleaner did not clean them. The CCleaner SLIM version is always released a bit after any new version; when it is it will be HERE :-) Pssssst: ... It isn't really a cloud. Its a bunch of big, giant servers. Link to comment Share on other sites More sharing options...
Luca B Posted August 12, 2015 Author Share Posted August 12, 2015 Did you not read what MrJ (one of the Piriform admins) said in the posts just above yours? in the past has already happened with other prog and ccleaner WAS always able to fix the bug so we expect the same now Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 12, 2015 Moderators Share Posted August 12, 2015 and ccleaner WAS always able to fix the bug so we expect the same now It is not a bug. The files are being re-created after CCleaner has cleaned then. Read this post again http://forum.piriform.com/index.php?showtopic=44149&do=findComment&comment=265245 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Luca B Posted August 13, 2015 Author Share Posted August 13, 2015 It is not a bug. The files are being re-created after CCleaner has cleaned then. 1) is this the very first time it happens in ccleaner history ? : - N O - 2) and ccleaner WAS always able to fix so we expect the same NOW Link to comment Share on other sites More sharing options...
Moderators mta Posted August 14, 2015 Moderators Share Posted August 14, 2015 then you need to deal with it on your PC with EXCLUDE's. when two admin staff are basically saying there is nothing wrong with CC, it is behaving as expected, then it is really a moot point what you want to happen. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
Luca B Posted August 14, 2015 Author Share Posted August 14, 2015 then you need to deal with it on your PC with EXCLUDE's. when two admin staff are basically saying there is nothing wrong with CC, it is behaving as expected, then it is really a moot point what you want to happen. ..Forum -regular-..hope till the time in which ccleaner was able to simply FIX it... cause if yr frequentation here is so regular and yr remembering isn't faulty you should admit that in the past has already happened this case.. and as said the dev's tool were ALWAYS able to FIX.. so now WHY NOT..?? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 14, 2015 Moderators Share Posted August 14, 2015 Still hasn't even been a month...me thinks you are impatient at best, or, at worst, unwilling to see that, for some, this is something that, for various entries, happens and has in past versions of both ccleaner and Windows and that it is easy enough to exclude an entry you know is either impossible or impractical to remove. More/constant noise does not make your point any more/less relevant than it was in your 1st post ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Luca B Posted August 15, 2015 Author Share Posted August 15, 2015 "Still hasn't even been a month.."..: ..really...??!!... so at least at the end of august will see the -light-..??!!..: in the past has already happened this case.. and as said the dev's tool were ALWAYS able to FIX.. so now WHY NOT..?? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 15, 2015 Moderators Share Posted August 15, 2015 "Still hasn't even been a month.."..: ..really...??!!... so at least at the end of august will see the -light-..??!!..: in the past has already happened this case.. and as said the dev's tool were ALWAYS able to FIX.. so now WHY NOT..?? Please stop posting in this manner. You have made your feelings known and the devs are aware of the issue. So just wait patiently like everyone else is doing and stop complaining in every post you make. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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