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Icons on desktop have 'missing file icon'


jrphotowood

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Since using the Registry Cleaner in CCleaner all my Win7 desktop icons have a missing file type pic on top of the original icon - where the shortcut arrow would be.

 

I've tried restoring the backup Ccleaner did prior to the Registry clean but that has not solved it.

 

any help would be appreciated.

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  • 9 months later...

Hi! I know it´s been a while since the last reply on this topic, but I am having the same problem described originally.

After using CCleaner to clean the registry I noticed Firefox shortcut looks like this:

 

oqhq9i.png

 

Rebuilding the icon cache didn't work. And I don't think the second suggestion (.lnk fix) applies in my case.

Is there any other thing to try?

It's strange because I am only experiencing this with Firefox icon.

I have already tried creating the shortcut again, changing the text size, changing the icon imagen, and even tried creating a new user with a new profile, and the problem remains.

 

Any idea would be welcomed.

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so the shortcut still works?

it's just the icon image that's buggered?

 

have you tried restoring the registry from the backup done in CC when you cleaned the registry?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Hi, there! Thanks for the replies.

 

@hazelnut: Changing the icon does not solve the issue. Actually I tried pointing to a different program file, with a different icon, and the result is the new icon gets the "missing image" instead of the shortcut arrow. It only gets solved when I change the target of the shortcut to another program. But that's of course not useful.

Pinning/unpinning does not provide any fix as well.

 

@mta: The shortcut works fine, it is only a cosmetic thing. I restored the last backups of the registry, but the problem persists.

 

Right now I am not so clear if this was caused by CCleaner of if it was just a coincidence, but since I found this thread I thought that maybe there was a relationship.

It's strange to me it happens only with Firefox shortcut, and given that I have deleted the icon cache several times, created a new windows user profile, and even uninstalled Firefox two times, the problem persists. It´s like in some place there is an association between a specific app an its shortcut image, but that makes no sense to me.

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on the assumption the registry has 'remembered' some link (or broken link), I would try this;

reinstall Firefox to a non-default location, so for example, instead of C:\program files\mozilla firefox, make it go to c:\program files\ff

go to the custion folder, right click on firefox.exe, send to, desktop.

 

what does that do for you?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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YES! Installing to a different folder worked! Now the shortcut shows the small arrow as expected!

So, there must be some info in the registry pointing to the old folder, but well, I don't really care anymore.

 

Thank you so much for all the help!

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good result.

 

So, there must be some info in the registry pointing to the old folder, but well, I don't really care anymore.

 

agreed, although it's nice to know why, sometimes it's simply time to build that bridge and move on.

it's a question of effort equalling reward.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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  • 11 months later...

Hi

 

I have the same problem on Win 10, 64 Bit. Every time i run ccleaner, this issue happens of "Desktop items getting disappeared" 

 

I have tried (1) change tablet version, (2) Go to desktop and enable the desktop icons and (3) Creating the new file on desktop.

 

But no benefit. I even went to the explorer and looked for desktop (to 'send shortcut to desktop'), but cant find the files there.

 

I KNOW FOR SURE that the files have not gone anywhere - last time my IT manager had fixed it. But now the new guy doesn't know

 

Can any one help please?

 

RK

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