jrphotowood Posted April 9, 2015 Share Posted April 9, 2015 Since using the Registry Cleaner in CCleaner all my Win7 desktop icons have a missing file type pic on top of the original icon - where the shortcut arrow would be. I've tried restoring the backup Ccleaner did prior to the Registry clean but that has not solved it. any help would be appreciated. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 9, 2015 Moderators Share Posted April 9, 2015 Try rebuilding the icon cache http://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/icons-missing-their-specialized-image/3f1f7108-2984-4071-afd8-5bec9cceda38 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
jrphotowood Posted April 11, 2015 Author Share Posted April 11, 2015 Tried all of that before posting my original note - doesn't work. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 11, 2015 Moderators Share Posted April 11, 2015 If your desktop icons look like these then download the .LNK file association fix for Win 7 listed http://malwaretips.com/threads/how-to-fix-lnk-file-association-error.10825/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
datta77 Posted January 20, 2016 Share Posted January 20, 2016 Hi! I know it´s been a while since the last reply on this topic, but I am having the same problem described originally. After using CCleaner to clean the registry I noticed Firefox shortcut looks like this: Rebuilding the icon cache didn't work. And I don't think the second suggestion (.lnk fix) applies in my case. Is there any other thing to try? It's strange because I am only experiencing this with Firefox icon. I have already tried creating the shortcut again, changing the text size, changing the icon imagen, and even tried creating a new user with a new profile, and the problem remains. Any idea would be welcomed. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 20, 2016 Moderators Share Posted January 20, 2016 Does right-clicking on the icon, selecting properties then change icon do anything? Or right-click..pin to taskbar..then unpin it? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted January 20, 2016 Moderators Share Posted January 20, 2016 so the shortcut still works? it's just the icon image that's buggered? have you tried restoring the registry from the backup done in CC when you cleaned the registry? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
datta77 Posted January 21, 2016 Share Posted January 21, 2016 Hi, there! Thanks for the replies. @hazelnut: Changing the icon does not solve the issue. Actually I tried pointing to a different program file, with a different icon, and the result is the new icon gets the "missing image" instead of the shortcut arrow. It only gets solved when I change the target of the shortcut to another program. But that's of course not useful. Pinning/unpinning does not provide any fix as well. @mta: The shortcut works fine, it is only a cosmetic thing. I restored the last backups of the registry, but the problem persists. Right now I am not so clear if this was caused by CCleaner of if it was just a coincidence, but since I found this thread I thought that maybe there was a relationship. It's strange to me it happens only with Firefox shortcut, and given that I have deleted the icon cache several times, created a new windows user profile, and even uninstalled Firefox two times, the problem persists. It´s like in some place there is an association between a specific app an its shortcut image, but that makes no sense to me. Link to comment Share on other sites More sharing options...
Moderators mta Posted January 21, 2016 Moderators Share Posted January 21, 2016 on the assumption the registry has 'remembered' some link (or broken link), I would try this; reinstall Firefox to a non-default location, so for example, instead of C:\program files\mozilla firefox, make it go to c:\program files\ff go to the custion folder, right click on firefox.exe, send to, desktop. what does that do for you? Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
datta77 Posted January 23, 2016 Share Posted January 23, 2016 YES! Installing to a different folder worked! Now the shortcut shows the small arrow as expected! So, there must be some info in the registry pointing to the old folder, but well, I don't really care anymore. Thank you so much for all the help! Link to comment Share on other sites More sharing options...
Moderators mta Posted January 23, 2016 Moderators Share Posted January 23, 2016 good result. So, there must be some info in the registry pointing to the old folder, but well, I don't really care anymore. agreed, although it's nice to know why, sometimes it's simply time to build that bridge and move on. it's a question of effort equalling reward. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
rajeshkochar Posted January 2, 2017 Share Posted January 2, 2017 Hi I have the same problem on Win 10, 64 Bit. Every time i run ccleaner, this issue happens of "Desktop items getting disappeared" I have tried (1) change tablet version, (2) Go to desktop and enable the desktop icons and (3) Creating the new file on desktop. But no benefit. I even went to the explorer and looked for desktop (to 'send shortcut to desktop'), but cant find the files there. I KNOW FOR SURE that the files have not gone anywhere - last time my IT manager had fixed it. But now the new guy doesn't know Can any one help please? RK Link to comment Share on other sites More sharing options...
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