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wls

provide better support and update your help docs

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Trying to to decide if I'm buying this program. Can only get help via email and that's a back and forth correspondence that just doesn't work via email.

 

I see help docs that are way out of date re images of the options dialog. I've got more tabs than the version shown in your online help doc,

 

I am very confused by a particular setting that I see on my installed version.

 

My suggestions:

 

At least update and keep your online help docs current. 

Provide support chat. 

Provide paid tel support but make it free for install issues and operational questions for 30 days 

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