freefalldart Posted March 29, 2014 Share Posted March 29, 2014 Hello, I'm having a problem with Speccy, that in my case is part of CCleaner Professional Plus. It keeps crashing on start up, when scanning the system. After running it with "Speccy64.exe /debug", I found out that it is crashing when analysing peripheral data (all others modules are working). Speccy version is 1.25.674 My computer is an Acer Aspire v5-122p, AMD A6-1450M CPU, 6GB DDR3 RAM and a Sandisk SSD running Windows 8.1 x64 with all updates. I attach the file generated by the /debug option for the peripherals module. Speccy_log1_25_67429-3-2014_11-40-41.txt.txt] Hope this helps solving the problem, as right now Speccy is unusable. Thanks. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted March 29, 2014 Moderators Share Posted March 29, 2014 Hi freefalldart, and welcome to Piriform. The devs will pick up your bug report here, but as a "Pro Plus" user you do realise that you can get direct support from the developers should you require it at any time. Use the drop down menu to select your product ... http://www.piriform.com/support Just thought I'd mention that in case you weren't aware. Link to comment Share on other sites More sharing options...
freefalldart Posted March 30, 2014 Author Share Posted March 30, 2014 Thanks DennisD, I just didn't remember I could get direct support from developers I've opened a support request for this problem. Best regards. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted March 31, 2014 Moderators Share Posted March 31, 2014 You're welcome. Link to comment Share on other sites More sharing options...
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