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cecharding

Activation issues

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Hello I have lost my license key and when I try to retrieve the key on the website I bump into a problem. after I put in my email address it asks me to write in a security word, unfortunately there is no security word. 

 

the email address i signed up with is************** if any forum moderator can help please assist.. I was charged for this product I really would like to use it. 

 

this is the link i am trying to use to retrieve my license key

 

http://www.piriform.com/support/license-lookup

 

~email address removed by moderator to avoid spamming

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Does it say..

 

2. Enter the verification words below:

 

Are you saying that you cannot see the verification code that is shown here? (of course each person will see a different code)

post-1555-0-90209100-1393526815_thumb.jpg

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Cecharding,

 

Try viewing that web page using a browser with no add-ons.  One of your add-ons is blocking the security box from being displayed.

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