dings Posted January 31, 2014 Share Posted January 31, 2014 I apologize, I already postet this in the bug thread, but now I think in here would be better. I am trying to recover data on a USB flash drive, which I have not used again after this data has been deleted. With deep scan Recuva finds 8'423 files, the state of all is "Excellent" and in comment "No overwritten clusters detected". But when I hit the "Recover" button, it recovers 0 files and says for all of them "The system cannot find the path specified." Can someone help me please and suggest what else I could try? I am very desperate.... Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 31, 2014 Moderators Share Posted January 31, 2014 Where are you trying to recover them to? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dings Posted January 31, 2014 Author Share Posted January 31, 2014 ohhh - now i realize thats what the problem was - the path where to save it ! i thought it was about that it couldnt find the files... but it recommends right there when you have to choose the files you want to recover - that the result might come out better when you save it to a different drive! so i said save it to the laptop picture folder (not on the USB flash drive where i try to recover it from). that might be the problem then? i was just scared to recover it back to the original place because it says it's safer to recover it elsewhere... So i just will have it save on the same USB stick? maybe i'll make a new folder on there - maybe thats what it means - but thats not a different drive and i am scared it will overwrite needed data at the same time, you know? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 31, 2014 Moderators Share Posted January 31, 2014 No you did the right thing, you have to save it to another drive (not the one you are recovering from) What is the operating system on the laptop you are recovering to? Perhaps just try making an empty folder on your laptop desktop and try recovery of the files to there. Also worth thinking about if you have any security software on your laptop which may be preventing the files being moved there. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dings Posted January 31, 2014 Author Share Posted January 31, 2014 Thank you! I will try that. Link to comment Share on other sites More sharing options...
Moderators Augeas Posted January 31, 2014 Moderators Share Posted January 31, 2014 I didn't think it was possible within Recuva to specify an invalid folder to recover to? Link to comment Share on other sites More sharing options...
dings Posted January 31, 2014 Author Share Posted January 31, 2014 Hazelnut, the empty folder on the desktop did it! i am sooo glad - THANK YOU! and the second scan now even found a couple hundert more files Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 1, 2014 Moderators Share Posted February 1, 2014 Glad it's all worked out for you dings Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dings Posted February 1, 2014 Author Share Posted February 1, 2014 =) Link to comment Share on other sites More sharing options...
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