w9olbill Posted September 24, 2013 Share Posted September 24, 2013 or it got missd in the mess of other stuff. My card was charged and the account was paid. My bank shows the charge to Piriform Koeln on 9-21 for US$ 25.20 How do I get the license key again? please and thank you. My email addy is {moderated} please send the info to that email. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 24, 2013 Moderators Share Posted September 24, 2013 Hi I took your email address out of the post. For security reasons, yours and this forum's, you should NEVER EVER post your email in public (anywhere on the internet ). As for you number if your sure you checked your spam filter and (because of your specific email host) the folder it sticks the mail in automatically after you one time click it (I've seen this happen numerous times with that particular email provider) you should contact piriform directly via the support link on the main site. Also I don't know the word koeln. Google translate says it's Polish but translates it as "koeln" did you get the ccleaner from piriform.com? EDITED because I didn't finish my thought (Please note: I am not an employee of piriform- I just moderate the forum voluntarily.) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
w9olbill Posted September 24, 2013 Author Share Posted September 24, 2013 Yes I got it from Piriform but I can't find any link to Piriform that is a business address that I can email. Been a Piriform user for years and wished to update to the newere version and got mixed up and can't find the registration info. But my bank says they just paid them. There must be a corporate addy??? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted September 24, 2013 Moderators Share Posted September 24, 2013 Please see my PM ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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