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Lost files for pictures and docs


tcb4566

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Hi Wayne,

 

When you say your files and pictures are gone can you give us some idea as to what happened.

 

Was it suddenly?

 

Is your pictures folder empty and all you documents gone?

 

What do you mean when you say you cannot add any new ones?

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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check c:\windows.old folder

http://support.microsoft.com/kb/932912 (says 7/vista but applies to 8 as well)

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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