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No. of files deleted less than no. of files analysed


kuepper

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i've noticed that say if I tick temporary files and analyze and it says there are 1000, after i've used ccleaner and it says cleaning complete it says there are 300 files deleted, what's happened to the others, are they still there somewhere and how do I find out where they are?

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. . . what's happened to the others, are they still there somewhere . . .

 

If you analyze again and it shows some remain, try cleaning again. Maybe the volume was too large for CC to get all in one pass. Often I'll have to run the cleaner twice.

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uncheck "only delete temp files older than 24 hours" in ccleaner options

Edited by Nergal

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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If you analyze again and it shows some remain, try cleaning again. Maybe the volume was too large for CC to get all in one pass. Often I'll have to run the cleaner twice.

 

if I analyze again there's none there, thats why its a mystery

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I suggest that you "Analyze" and double click on ONE result.

That will show details of that ONE item and has a button "View Summary Results" - DO NOT CLICK THE BUTTON.

Click "Analyze" again and you will have a list of details of ALL items.

Right click on that list and use the Context Menu item "Save to text file...",

and note down the name of the file and its path.

 

Now click "Run Cleaner" and the details of cleaned items will appear.

Right click on that list of details and use the Context Menu item "Save to text file...",

and note down the name of the file and its path.

 

You now have two text files, one showing the Analyze Results and one showing the CLEANED Results.

There should be clues available to you when you compare those results side by side.

 

A typical cause of discrepancy is when ANALYZE targets an item several times over for different reasons,

e.g.

it is selected by an "Include" that you have defined; and/or

It is selected by WinApp2.ini; and/or

It is selected by CCleaner.exe code as a result of "THIS" registry key; and/or

It is selected by CCleaner.exe code as a result of "THAT" registry key; and/or

etc. etc...

Every time that item is targeted that "hit" is added to the total of results.

 

During RUN CLEANER that item is added to the results as it is zapped,

and when CCleaner advances through its list of potential targets and reaches that item once more,

that item will not be present for any further zapping and so it will not be counted multiple times.

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I suggest that you "Analyze" and double click on ONE result.

That will show details of that ONE item and has a button "View Summary Results" - DO NOT CLICK THE BUTTON.

Click "Analyze" again and you will have a list of details of ALL items.

Right click on that list and use the Context Menu item "Save to text file...",

and note down the name of the file and its path.

 

Now click "Run Cleaner" and the details of cleaned items will appear.

Right click on that list of details and use the Context Menu item "Save to text file...",

and note down the name of the file and its path.

 

You now have two text files, one showing the Analyze Results and one showing the CLEANED Results.

There should be clues available to you when you compare those results side by side.

 

A typical cause of discrepancy is when ANALYZE targets an item several times over for different reasons,

e.g.

it is selected by an "Include" that you have defined; and/or

It is selected by WinApp2.ini; and/or

It is selected by CCleaner.exe code as a result of "THIS" registry key; and/or

It is selected by CCleaner.exe code as a result of "THAT" registry key; and/or

etc. etc...

Every time that item is targeted that "hit" is added to the total of results.

 

During RUN CLEANER that item is added to the results as it is zapped,

and when CCleaner advances through its list of potential targets and reaches that item once more,

that item will not be present for any further zapping and so it will not be counted multiple times.

 

Thanks, I think its the multiple counting of an item that explains it

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