reg cleaner, family tree maker

[CSGalloway]

I ran the registry cleaner, the results are in registry.txt, and I cleaned all of the entries. Then I reran the registry cleaner and the results are in registry2.txt. I seem to remember that there were other CCleaner users had similar problems with other software being cleaned omn the first pass.

 

Please get this fixed.

registry.txt

registry2.txt

[Andavari]

I'd say you'll have to input several exclusions to protect the installation:

 

File/Folder Exclusions:

C:\Documents and Settings\All Users\Start Menu\Programs\Family Tree Maker 2011

 

C:\Program Files\Family Tree Maker 2011

 

 

Registry Exclusions:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders

 

HKCR\FTMBackupFile2011

 

HKCR\FTMFamilyFile2011

 

HKCR\FTMStoryFile2011

 

 

--------------------------------

 

 

I personally always have this excluded because for some reason the registry cleaner gets some false positives from it:

 

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders

[Alana]

Do you have Obsolete Software checked?

 

That one has always caused me problems with trying to remove both obsolete & also non-obsolete programs if checked.

 

Does removing the checkmark solve the problem?

[CSGalloway]

I was just posting that CCleaner had found some items when I had the 2nd scan donw, immediately after the first.... and had removed the items found on the first scan.......

 

I'd say you'll have to input several exclusions to protect the installation:

 

File/Folder Exclusions:

C:\Documents and Settings\All Users\Start Menu\Programs\Family Tree Maker 2011

 

C:\Program Files\Family Tree Maker 2011

 

 

Registry Exclusions:

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders

 

HKCR\FTMBackupFile2011

 

HKCR\FTMFamilyFile2011

 

HKCR\FTMStoryFile2011

 

 

--------------------------------

 

 

I personally always have this excluded because for some reason the registry cleaner gets some false positives from it:

 

HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Folders