georgert Posted September 22, 2012 Share Posted September 22, 2012 I installed the latest version on a win 7 64bit AMD A6 Toshiba laptop and under all the hardware heading it simply stated "module not found." The only section that displayed any information was Peripherals, which gave a full readout of USB connected hardware, but even that topic heading said "module not found." I uninstalled the program and reinstalled it and experienced the same thing, although CC Cleaner seems to run alright. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted September 28, 2012 Moderators Share Posted September 28, 2012 Have you looked in your Windows Services to see if Windows Management Instrumentation service is running? Sometimes that can be the cause of that error. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
ldkamb Posted October 1, 2012 Share Posted October 1, 2012 I have the same exact problem as described by georgert. My Windows Management Instrumentation service is running. I restarted it just to be sure. No change in Speccy behavior. What else might the problem be? Link to comment Share on other sites More sharing options...
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