zuhloobie Posted August 16, 2012 Share Posted August 16, 2012 I just downloaded Speccy from Piriform. I installed it and ran it, but it crashes a few seconds after analyzing and I get a crash report. Same thing happens every time. The weird part is that behind the crash report, the application looks like it's running and has analyzed the system. There is a spinning circle by the version number though and once the crash report times out - the whole thing closes. It is version 1.17.340 and I'm running Windows 7 Pro 64-bit SP1 Ideas? Thanks! Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 16, 2012 Moderators Share Posted August 16, 2012 Please run in command-line "C:\program files\Speccy\Speccy64.exe" /debug The " marks are important replace c:\program files\speccy with the location of your speccy program When the crash occurs you can find a .log file and a dmp file in the speccy folder. Attach the log to this thread (rename it .txt if it won't attach) and hold on to the dmp incase the developers need it. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
zuhloobie Posted August 22, 2012 Author Share Posted August 22, 2012 I did what you said and all it did was open a dialog window with several options to analyze. I put a check mark for CPU and the program started...and it worked. However, if I start up the program outside of the cmd...it crashes. It did not generate a log or a new dmp file. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted August 22, 2012 Moderators Share Posted August 22, 2012 you need to figure out which of the checkbox items is causing the crash, you will have to run debug and check each thing one at a time til you achieve the crash ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Kam Posted November 30, 2012 Share Posted November 30, 2012 I just downloaded Speccy from Piriform. I installed it and ran it, but it crashes a few seconds after analyzing and I get a crash report. Same thing happens every time. The weird part is that behind the crash report, the application looks like it's running and has analyzed the system. There is a spinning circle by the version number though and once the crash report times out - the whole thing closes. I've exactly the same problem CONSTANSTLY in my WinXP, SP3, 32-bit PC. This is my first installation (free V1.19.411) . I think I'll stick with my stable Topala SIW program for now. Link to comment Share on other sites More sharing options...
Winapp2.ini Posted November 30, 2012 Share Posted November 30, 2012 I actually have this problem occasionally too. Reopening it works just fine though. winapp2.ini additions thread winapp2.ini github Link to comment Share on other sites More sharing options...
impinball Posted July 8, 2013 Share Posted July 8, 2013 I have a similar problem with mine, detailed in another forum post (39014--link here), but it seems to me from putting the thing to almost a torture test that it is from the gathering of the operating system data. Although this topic is centered around earlier versions (1.17, 1.19, etc.), it still shows in 1.22.536, the last one I tested. My computer is a laptop running on Windows 7 64-bit SP1. Link to comment Share on other sites More sharing options...
trium Posted July 16, 2013 Share Posted July 16, 2013 the same by me, but with total system crash. only hardware reset is possible wxp sp3, 32 bit, amd xp 2000+, k7vt2 asrock Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
trium Posted August 4, 2013 Share Posted August 4, 2013 hi my problem has gone :-) Version History * v1.22.536 (18 Jun 2013) - i took this and got deleted the other version-ZING-it runs . * v1.22.535 (18 Jun 2013) Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
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