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CClearner 3.21.1767 Windows 2000 - missing Entry Point error


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Updated from 3.20.1750 to 3.21.1767.

 

Downloaded files from both FileHippo and Piriform.

 

I run Windows 2000, have never has a problem with CCleaner before.

 

After upgrate now get Windows error box:

 

CCleaner.exe - Entry point WTSGetActiveConsoleSessionId could not be located in the dynamic link library KERNEL32.dll

 

Reinstalling back to 3.20.1750 - older version okay again.

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I have same problem with versio 3.21.1767:

 

quote

CCleaner.exe - Entry point WTSGetActiveConsoleSessionId could not be located in the dynamic link library KERNEL32.dll

unquote

 

I went back to version 3.20.1750

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Same version 3.21 problem (Win2k)! Identical error message. After several 3.21 downloads and installation attempts, restarts, registry cleaning, etc., I downloaded v. 3.20 from File Hippo and re-installed it. Works fine now. CCleaner has always worked well on this old computer. Looks like there's now a compatibility issue between v. 3.21 and Win2k.

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More and more modern software will no longer work on Windows 2000, and in a few years we will start to see the same thing for Windows XP.

 

Backwards compatibility will make the applications bigger, more work for the developers, and more difficulties testing.

 

A similar thing recently happened with the latest Flash Player installer. One user found a hack to patch the installer, but that cannot really be a solution...

 

What was the function call used in the previous version that was replaced with WTSGetActiveConsoleSessionId() only the developers can know.

 

Doing a little bit research on this particular issue I found someone who is building new KERNEL32.dll versions for Windows 2000, with more functionality; see http://www.msfn.org/...ex-for-win2000/

 

I do no longer have a W2K machine, so I cannot test it for you. But if you want to get CCleaner 3.21 working on your system, maybe you want to try it. I strongly suggest to make a backup of your system before installing a modified KERNEL32.dll!

 

On the other hand I do not think that new CCleaner versions bring a lot of new functionality on W2K.

 

P.S. on the Japanese download site you will want at least v13i (that contains the WTSGetActiveConsoleSessionId entry point).

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If you are using Windows 2000, there is a fix scheduled for next release.

 

For the moment, use v3.20.

 

Sorry for any inconvenience.

 

Thanks

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Where do I download v3.20? I can't find any way to access older versions from the piriform.com site.

Other third-party download sites purporting to have versions either point at piriform.com (and download the lastest version) or attempt to install adware and trojans. Not good.

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  • Moderators

No need to download from your link (although I am sure you meant well)

 

All old versions of ccleaner are listed on FileHippo on right of page. Piriform owns FileHippo.

 

http://www.filehippo.com/download_ccleaner/

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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  • 3 weeks later...

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