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Speccy 1.15.309 Runtime Error?

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Hi all,

 

Long time user, first time poster.

 

I was recently updating Speccy on my brother's old desktop and now every time I start it, Speccy crashes with a Runtime Error.

 

The computer stats are as follows: WinXP Professional w/Service Pack 3, 1.8ghz AMD AthlonXP 2800+ processor, 1.5gbs RAM

 

I've tried debug mode, and the following is all I see in the Debug text log file (as in that's it, that is the only line, nothing else!), there are no .dmp files in the Speccy directory:

 

"[2012-02-20 09:46:34] [iNFO ] CPU SDK at: C:\DOCUME~1\Kristan\LOCALS~1\Temp speccycpuid.dll"

 

The program starts normally and then within a few seconds, crashes with the runtime error. It has always worked flawlessly before (although it was doing this a bit with the last version of Speccy, but very rarely and it usually worked). If I watch it as it tries to start, everything says "Analyzing" and the only info that appears normally is for the "Optical Drives" and "Audio" before it crashes with the runtime error - everything else still says Analyzing at the time it crashes.

 

Thoughts? I am at a loss and I find Speccy to be a wonderful piece of software and very handy! Thanks for all the hard work you folks do! Just hoping I can get it working again :)

Speccy_log1_15_30920-2-2012_9-49.txt

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When you do debug mode does it crash?Are you checking any of the boxes for debug mode

 

post-21882-0-97858000-1329765045_thumb.jpg

 

You need to use these boxes to figure out which Item is causing the crash or if something else is happening.

Check each box 1 by 1

  1. start debug mode
  2. check first box (Analyze CPU) only
  3. if no crash > exit
  4. start debug mode
  5. check the next (or the sub heading of the current one)
  6. repeat steps 3-6 until you've tested each one and collected and logs or dumps created for crashes

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HI - I am checking ALL the boxes in debug mode from the get-go. Also, It does crash on debug mode as well.

 

I will try checking one debug mode at a time, although I don't think it will make any difference as it seems to be crashing before debug mode has a chance to do anything, so to speak. :(

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Thank you for the log, the developers read all threads so I'm sure they'll look into your log. As yours is also sparce (I assume this log is from a crash though it shows none) please hold on the the dump files incase the developers need them

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Thanks Nergal.

Will do. Speccy in debug mode didn't crash with anything else selected, their logs have much more information, but if hard drive is selected (either alone or with everything else) the log I've attached is all that appears. Hope they make sense of it!

Regards,

Mike

 

Thank you for the log, the developers read all threads so I'm sure they'll look into your log. As yours is also sparce (I assume this log is from a crash though it shows none) please hold on the the dump files incase the developers need them

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Hi I have allready reported that speccy has not worked for the last two versions on my Laptop the desktop is fine

if I run in Debug with all boxs except graphics it is fine

If I select Graphics only I get this crash

 

Problem signature:

Problem Event Name: APPCRASH

Application Name: Speccy64.exe

Application Version: 1.15.0.309

Application Timestamp: 4f1d249b

Fault Module Name: aticfx64.dll

Fault Module Version: 8.17.10.1047

Fault Module Timestamp: 4cabd6c0

Exception Code: c0000005

Exception Offset: 000000000002f5bf

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 2057

Additional Information 1: fdb3

Additional Information 2: fdb39814baa201982a8f1a9e3204b6e6

Additional Information 3: a6f9

Additional Information 4: a6f9ae19c21ec817def39fbed8f4448f

 

The text file created is this

 

[2012-02-28 16:21:56] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll

[2012-02-28 16:22:00] [iNFO ] Monitor enumerator handle: 0x2B99070h

[2012-02-28 16:22:00] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001

[2012-02-28 16:22:00] [iNFO ] Monitor driver name: Intel® HD Graphics

[2012-02-28 16:22:00] [iNFO ] Monitor mirroring driver: False

[2012-02-28 16:22:00] [iNFO ] Monitor display device active: True

[2012-02-28 16:22:00] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 >

[2012-02-28 16:22:00] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 >

[2012-02-28 16:22:00] [iNFO ] monitorNameStr.IsEmpty()

[2012-02-28 16:22:00] [iNFO ] monitorNameStr = < Generic PnP Monitor >

[2012-02-28 16:22:00] [iNFO ] Monitor driver name: Intel® HD Graphics

[2012-02-28 16:22:00] [iNFO ] Monitor mirroring driver: False

[2012-02-28 16:22:00] [iNFO ] continue with monitor device ID = < >

[2012-02-28 16:22:00] [iNFO ] monitorNameStr.IsEmpty()

[2012-02-28 16:22:00] [iNFO ] monitorNameStr = < >

[2012-02-28 16:22:00] [iNFO ] Monitor driver name: RDPDD Chained DD

[2012-02-28 16:22:00] [iNFO ] Monitor mirroring driver: True

[2012-02-28 16:22:00] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver

[2012-02-28 16:22:00] [iNFO ] Monitor mirroring driver: True

[2012-02-28 16:22:00] [iNFO ] Monitor driver name: RDP Reflector Display Driver

[2012-02-28 16:22:00] [iNFO ] Monitor mirroring driver: True

[2012-02-28 16:22:00] [iNFO ] Driver: Try to load driver.

[2012-02-28 16:22:00] [iNFO ] Driver: Load driver OK.

[2012-02-28 16:22:00] [iNFO ] Driver: Driver unload OK.

 

 

I have the dump but I have sent two via filedropper allready (one for each version)

 

do you need another dump?

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Hi folks - just thought that I would reply that the new version has not fixed the issue on my end. I am still having the exact same issues as in my previous posts on this machine :(

 

Not sure what could be causing it!

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With Windows XP Pro SP3 and latest .Nets - no problems with Speccy on my 2005 Dell.

 

With Windows XP Home SP3 and latest .Nets, on my 2003 Dell (BUT iPv6 Helper Service fails with Generic Host Process for Win32 Services error, so I have it off).

 

"Microsoft Visual C++ Runtime Library Runtime Error!

Program: C:\Program Files\Speccy\Speccy.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

 

Versions from at least Speccy v.8 on will display this at Hard Drive analysis. However, I can just drag the error message out of the way and view other results - real time Graphics Temp, CPU speed etc.

 

If I run in Debug Mode, and only check Hard Drives, the log just shows link to Temp folder with very recent HPZIDS.log and speccycpuid.dll.

Upon Speccy crash - when close the error window - receive DMP file.

 

How do I open it?

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Thanks again. A new version on SPC will be ready for release in a few days :)

 

Hi I have reported that the latest version now has a dialog box and exits and debug does not even work at all? suspect it is exiting before starting but no one has aked me to try anything out see my entry under latest version only good point is it works on desktop version about 4 releases ago did work so it is due to one of the changes that has been made

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