Microsoft C++ Exception

[flerp]

Hello, I created an account to report the bug in this error report. I received the message while cleaning after analyzing and the message came up while CCleaner was cleaning a file in Mozilla Firefox. CCleaner did not crash and simply resumed cleaning. I also wanted to suggest that there should be a button to simply report this instead of creating an account to post this. That's just me though. This seemed to happen just once.

 

 

 

Microsoft C++ Exception

 

 

CCleaner v3.15.1643 (64-bit)

MS Windows 7 Home Premium 64-bit SP1

AMD Phenom II N660 Dual-Core Processor

4.0GB RAM

ATI Mobility Radeon HD 4250

 

 

ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=90

PF=0

EI=0

FL=103

IIT=0

FI=-1

SI=0

[nodles]

Happens to me sometimes, though can't give more info at the moment.

[tgabriel]

Same problem here.

It surfaced after I updated my WinXP with

 

Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)

 

Error message

 

Microsoft C++ Exception

 

CCleaner v3.15.1643

MS Windows XP Professional SP3

Intel Pentium M processor 2.13GHz

1,0GB RAM

Mobile Intel 915GM/GMS,910GML Express Chipset Family

 

ID=-1

PR=0

DA=

RK=

RU=32

CK=0

SK=

VK=

VA=N_MOZ_HISTORY

CR=90

PF=0

EI=0

FL=103

IIT=0

FI=-1

SI=0

 

Weirdly, starting IE8 and running it in the background lets CCleaner do its job without any errors.

 

It's an older HP Compaq NC6220 laptop that's being reinstalled from scratch. Just XP, OpenOffice, Piriform programs, and Windows updates.

 

Thomas

[mahler]

Hi there!

 

I am also issuing this message.

 

Still no ideas or help?

[Nergal]

you need to open task manager and kill all Firefox and other Mozilla application instances in the process tab

[mahler]

The interesting thing is that this only occurs in admin account, in the user account it doesn't occur.

 

Which Mozilla and Firefox application instances f.e. are still there, when I kill Firefox process?

[Nergal]

possible ones (be sure to check the processes tab) could be Firefox.exe plugincontainer.exe and any software based on Mozilla-code

[mahler]

possible ones (be sure to check the processes tab) could be Firefox.exe plugincontainer.exe and any software based on Mozilla-code

 

and these are?

 

what about the issue difference between admin and user account?

[Nergal]

various things

but please just help us help you by following our troubleshooting steps

are there any instances in the task manager?

please also run ccleaner in debug mode and recreate the error,posting your log to this thread

 

admin or normal user? What os version are you running?

[mahler]

various things

but please just help us help you by following our troubleshooting steps

are there any instances in the task manager?

please also run ccleaner in debug mode and recreate the error,posting your log to this thread

 

admin or normal user? What os version are you running?

 

To 1.) how do I run CCleaner in debug mode and recreate the error?

To 2.) I use both. But the error occurs only in user mode. OS is XP SP3

[Nergal]

 

 

To 1.) how do I run CCleaner in debug mode and recreate the error?

To 2.) I use both. But the error occurs only in user mode. OS is XP SP3

http://forum.piriform.com/index.php?showtopic=37347

is another user still signed on when the admin runs

do both user and admin use the same Firefox profile?

you have yet to answer if this occurs with all Mozilla instances closed and killed

[mahler]

 

is another user still signed on when the admin runs no, I always sign out the one account before I change to the other one

do both user and admin use the same Firefox profile? well, I would say yes, just a little amount of bookmarks are different, but I made the same profiles for both accounts

you have yet to answer if this occurs with all Mozilla instances closed and killed I have to try that, but I didn't yet find the time. Fighting some SystemRestoreFolder issues at the moment.

[mahler]

So I've started it in debug-mode, here are the results. (Admin-account, where the error occurs)

CCleaner_v3.27.1900_2013-02-22_21-35-50.txt

[mahler]

you have yet to answer if this occurs with all Mozilla instances closed and killed

 

it occurs either, and here are the processes active during the cleaning

[Nergal]

Thank you the developers read all threads and

[21:37:34::937][iNFO ] OnRuleStarted | 3026 | 3162 | Mozilla - Internet History
[21:37:35::000][WARN ] Line:422 File:.\private\Net\Mozilla.cpp
[21:37:35::000][ERROR] CleanHistory - SQLite error: SQLITE_ERROR[1]: SQL logic error or missing database for file: C:\Dokumente und Einstellungen\Bon Scott\Anwendungsdaten\Mozilla\Firefox\Profiles\l38y69f3.default\places.sqlite
[21:37:35::000][WARN ] Line:422 File:.\private\Net\Mozilla.cpp
[21:37:35::000][ERROR] Rule: Mozilla - Internet History
[21:37:35::000][ERROR] Microsoft C++ Exception
[21:37:35::015][ERROR] Unexpected Error
[21:37:35::015][ERROR] An unexpected error has occured in CCleaner.
[21:37:35::015][ERROR] Microsoft C++ Exception

may well provide them with the information they need.

Do you have any history effecting Firefox add-ons installed? Also what version of Firefox (I don't see it in the thread yet...though I've very apt to miss that information)

 

can you locate the file

C:\Dokumente und Einstellungen\Bon Scott\Anwendungsdaten\Mozilla\Firefox\Profiles\l38y69f3.default\places.sqlite

on your PC?

Edited February 22, 2013 by Nergal

[mahler]

can you locate the file

C:\Dokumente und Einstellungen\Bon Scott\Anwendungsdaten\Mozilla\Firefox\Profiles\l38y69f3.default\places.sqlite

on your PC?

 

 

Yes I can.

The Firefox-Version is 19.0.

History effecting add-ons? Hmmmm, I have Mozilla Archive Format, UnMHT, PrintEdit. But all the add-ons in the admin account are the same one at the user one. I exported the user mozilla profile to admin mozilla profile.

 

What's this places.sqlite?

 

The problem occured even long time before I copied user mozilla profile to admin mozilla profile. I attach also the debug log from user CCleaner. The same place.sqlite file is also in user mozilla firefox profiles folder.

CCleaner_v3.27.1900_2013-02-22_23-53-32.txt

[Nergal]

Yes I can.

The Firefox-Version is 19.0.

History effecting add-ons? Hmmmm, I have Mozilla Archive Format, UnMHT, PrintEdit. But all the add-ons in the admin account are the same one at the user one. I exported the user mozilla profile to admin mozilla profile.

 

What's this places.sqlite?

 

The problem occured even long time before I copied user mozilla profile to admin mozilla profile. I attach also the debug log from user CCleaner. The same place.sqlite file is also in user mozilla firefox profiles folder.

http://kb.mozillazine.org/Places.sqlite

please try this

(if you don't already) setup firefox's sync

upload your current settings (be sure to note down the password)

exit firefox

rename places.sqlite to something like places.old

Open firefox (a new places.sqlite will be made)

Surf for a bit (fatten that history some )

exit firefox

run a clean on ccleaner

post back with results

[mahler]

 

rename places.sqlite to something like places.old

 

 

did I get it right: instead of places.sqlite I make place.old and not something like places.old.sqlite? I ask that because sqlite is the type of the file.

[Nergal]

yes you want to "change the file type" to .old

 

if it works you can delete the .old file

Edited February 25, 2013 by Nergal

[mahler]

Here is it.

 

It is significant that this errors occurs, no matter whether old profile or new profile. I copied my firefox user account profile to firefox profile folder on admin account, but this error occured also before I did it.

 

When I uncheck "Internet History" in "Applications"-Tab -> Mozilla Firefox, then this Microsoft C++ Exception doesn't occur

CCleaner_v3.27.1900_2013-02-27_01-00-04.txt

[mahler]

@Nergal

*sing*.......don't you forget about me.....don't, don't, don't......

:)

[Nergal]

I'm at a loss, if the are no hanging Firefox/Mozilla processes in task manger and it isn't a single corrupt file. Sorry I'm not sure where to go from here.

[Alan_B]

Firefox has been on rabid release for ages,

and profiles that were valid a year ago may need to be deleted and rebuilt from scratch.

 

If you have already used Firefox Sync to give a fresh re-start profile that restores to a clean new profile the features you value,

you might consider testing Firefox/CCleaner with a clean and empty profile without restoring those features,

or else use the previous version of CCleaner and wait to see if the next version is better for you.

[mahler]

I'm at a loss, if the are no hanging Firefox/Mozilla processes in task manger and it isn't a single corrupt file. Sorry I'm not sure where to go from here.

 

Here is my process-list from admin account, I can't see any Mozilla related things (except Firefox of course)

 

Can I delete my places.old-file?

[mahler]

Firefox has been on rabid release for ages,

and profiles that were valid a year ago may need to be deleted and rebuilt from scratch. WHAT DO YOU MEAN BY THIS?

 

If you have already used Firefox Sync to give a fresh re-start profile that restores to a clean new profile the features you value,

you might consider testing Firefox/CCleaner with a clean and empty profile without restoring those features, COULD YOU PLEASE EXPLAIN THIS TO ME, WHAT DO YOU MEAN?

or else use the previous version of CCleaner and wait to see if the next version is better for you. CAN I CREATE PLENTY OF FF-PROFILES AND THEN SWITCH BETWEEN THEM? I DON'T GET THE CLUE THAT ADMIN AND USER ACCOUNT HAVE SAME FF PROFILES, THOUGH GETS ADMIN FF PROFILE THIS ISSUE AND THIS LONG TIME AGO BEFORE COPYING USER FF PROFILE TO ADMIN FF PROFILE.