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mike20021969

Firefox Cleaning - Internet Cache Skipped

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After updating to CCleaner version 3.15.1643, Firefox Cache cleaning is skipped. Even with Firefox exited, it's still skipped.

It wasn't a problem until just now after updating.

 

Running Windows XP SP3; Firefox 9.0.1.

 

 

20120201_15h54m54s_003.jpg

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While firefox is exited, did you check the processess tab of task manager to make sure there are no firefox.exe or plugincontainer processeses hanging behind

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I think you hit the nail on the head - there was a process running.

It appears Firefox was in the middle of downloading a browser update (Firefox 10) when I closed it an ran CCleaner.

Just bad timing on my part. If I'd waited til I shut down computer before running the new version of CCleaner, this wouldn't have occured.

 

Happy to report CCleaner is running as normal.

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Glad to hear :D

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The solution is pretty easy. CCleaner thinks your browser is still open.

 

Open CCleaner and run it.

After it finishes and you see the skipped items....

Click on Options

Click on Cookies

It will tell you something is open and do you want to force a close?

Say yes

Go back and run the cleaner again and it wont skip it

:)

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