BSOD

[Eli]

Hi

I got the BSOD and I`m attaching the dump file. Any help regarding the cause and the fix, will be appreciated.Thanks.

Mini010112-01.zip

[hazelnut]

You could download Blue Screen Viewer (download at bottom of the page)

 

http://www.nirsoft.net/utils/blue_screen_view.html

 

It would help when you post about BSOD to give a bit of info, such as when the BSOD occurs etc.

[Eli]

You could download Blue Screen Viewer (download at bottom of the page)

 

http://www.nirsoft.n...creen_view.html

 

It would help when you post about BSOD to give a bit of info, such as when the BSOD occurs etc.

This is what the program shows:

21263546.txt

[hazelnut]

You still haven't given anymore info Eli such as if you can still access Windows, if it is a random BSOD or any other info. Please give some info.

 

If you are able to access Windows have you done a chkdsk?

[Eli]

You still haven't given anymore info Eli such as if you can still access Windows, if it is a random BSOD or any other info. Please give some info.

 

If you are able to access Windows have you done a chkdsk?

Sorry, I guess I was too brief, it was a random BSOD, no problems to access Windows, I did CHKDSK= no errors, no windows error reports prior to crash, I hope you get a better picture now.

[hazelnut]

Random BSOD, the worst to try and work out

 

What were you doing at the time?

[Eli]

Random BSOD, the worst to try and work out

 

What were you doing at the time?

I think I was moving a sub folder from one folder to another, at same partition.

[hazelnut]

In your event viewer under the 'system' logs it should list there the error code for the BSOD when it happened. Does it list it?

[Eli]

In your event viewer under the 'system' logs it should list there the error code for the BSOD when it happened. Does it list it?

Yes, and it reads as follows:The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xb97e81d8, 0xb97e7ed4, 0x8054bfd2). A dump was saved in: C:\WINDOWS\MEMORY.DMP

Error code:1001

[nodles]

Have you had the same BSOD just once or many times?

You could;

- Update drivers

- Scan for malware/virus

- Defrag (unless using SSD)

[Eli]

Have you had the same BSOD just once or many times?

You could;

- Update drivers

- Scan for malware/virus

- Defrag (unless using SSD)

Had the same BSOD about three times in two months. I regularly defrag with Perf.disk, and scan for viruses with Avast. What drivers are you talking about?

[MikeW]

Hi Eli, take a look at this link which may help you resolve/understand this error Your error code is part way down the list

 

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=DSN_356576&isLegacy=true

[Eli]

Hi Eli, take a look at this link which may help you resolve/understand this error Your error code is part way down the list

 

http://support.dell....6&isLegacy=true

Thanks for the input MikeW.