passegua Posted December 27, 2011 Share Posted December 27, 2011 (edited) version 1.14.288 Crashes this is the result: AppName: speccy.exe AppVer: 1.14.0.288 ModName: ntdll.dll ModVer: 5.1.2600.6055 Offset: 00010f1e I use windows XP SP3 I started in debug mode, I got: istruction "0x0040bd64" refers to memory at "0xffffff0" memory cannot be "read". This is the log file: Speccy_log[1_14_288][27-12-2011_20-53].txt empty! 0 byte! Edited December 27, 2011 by passegua Link to comment Share on other sites More sharing options...
msr02816 Posted January 18, 2012 Share Posted January 18, 2012 Mine does too. I've uninstalled , reinstalled, run in debug mode, run as admin. nothing worked. I have windows 7 64bit, with lots of memory. Can't figure it out. The faulting mode on mine is: C:\Windows\system32\atiadlxx.dll. I just changed permissions to see if that work. If you don't hear from me you'll know it didnt. Help Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 18, 2012 Moderators Share Posted January 18, 2012 Can you attach the log from the debug mode so the devs can see it? http://www.piriform.com/docs/speccy/troubleshooting-speccy/running-speccy-in-debug-mode Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
msr02816 Posted January 18, 2012 Share Posted January 18, 2012 Log Name: Application Source: Application Error Date: 1/18/2012 4:20:28 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Mijke-PC Description: Faulting application name: Speccy64.exe, version: 1.14.0.288, time stamp: 0x4eca55ae Faulting module name: atio6axx.dll, version: 6.14.10.9236, time stamp: 0x4b2aaa84 Exception code: 0xc0000005 Fault offset: 0x000000000000d218 Faulting process id: 0xbf0 Faulting application start time: 0x01ccd5c2380b10c7 Faulting application path: C:\Program Files\Speccy\Speccy64.exe Faulting module path: C:\Windows\system32\atio6axx.dll Report Id: a91bf131-41b5-11e1-8eb1-e0cb4e35c05c Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-01-18T09:20:28.000000000Z" /> <EventRecordID>8451</EventRecordID> <Channel>Application</Channel> <Computer>Mijke-PC</Computer> <Security /> </System> <EventData> <Data>Speccy64.exe</Data> <Data>1.14.0.288</Data> <Data>4eca55ae</Data> <Data>atio6axx.dll</Data> <Data>6.14.10.9236</Data> <Data>4b2aaa84</Data> <Data>c0000005</Data> <Data>000000000000d218</Data> <Data>bf0</Data> <Data>01ccd5c2380b10c7</Data> <Data>C:\Program Files\Speccy\Speccy64.exe</Data> <Data>C:\Windows\system32\atio6axx.dll</Data> <Data>a91bf131-41b5-11e1-8eb1-e0cb4e35c05c</Data> </EventData> </Event> So this is the log the last I ran speccy in debug mode. I hope you can help cause I really like speccy. thx/ Mike Link to comment Share on other sites More sharing options...
msr02816 Posted January 18, 2012 Share Posted January 18, 2012 Thx for your response, the log is below, hope you can help. Thx Mike Log Name: Application Source: Application Error Date: 1/18/2012 4:20:28 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Mijke-PC Description: Faulting application name: Speccy64.exe, version: 1.14.0.288, time stamp: 0x4eca55ae Faulting module name: atio6axx.dll, version: 6.14.10.9236, time stamp: 0x4b2aaa84 Exception code: 0xc0000005 Fault offset: 0x000000000000d218 Faulting process id: 0xbf0 Faulting application start time: 0x01ccd5c2380b10c7 Faulting application path: C:\Program Files\Speccy\Speccy64.exe Faulting module path: C:\Windows\system32\atio6axx.dll Report Id: a91bf131-41b5-11e1-8eb1-e0cb4e35c05c Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-01-18T09:20:28.000000000Z" /> <EventRecordID>8451</EventRecordID> <Channel>Application</Channel> <Computer>Mijke-PC</Computer> <Security /> </System> <EventData> <Data>Speccy64.exe</Data> <Data>1.14.0.288</Data> <Data>4eca55ae</Data> <Data>atio6axx.dll</Data> <Data>6.14.10.9236</Data> <Data>4b2aaa84</Data> <Data>c0000005</Data> <Data>000000000000d218</Data> <Data>bf0</Data> <Data>01ccd5c2380b10c7</Data> <Data>C:\Program Files\Speccy\Speccy64.exe</Data> <Data>C:\Windows\system32\atio6axx.dll</Data> <Data>a91bf131-41b5-11e1-8eb1-e0cb4e35c05c</Data> </EventData> </Event> Link to comment Share on other sites More sharing options...
Moderators Nergal Posted January 26, 2012 Moderators Share Posted January 26, 2012 Neither of these are debug log files from speccy. Run in debug mode then attach the .log file created in your speccy folder ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
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