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Tools Startup crashes

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Monday 05 December, Windows 7 - just installed latest version of CC 3.13.1600 64 bit and Tools, Startup crashes, Windows confirms that CC has stopped working and has to close the programme? Previous versions of CC work just fine.

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I have the same problem. My computer has windows7 64bit.

 

It looks like there is another similar post aswell.

 

Whats the solution?

 

Thanks

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Do either of you have any ie addons or Windows Explorer Addons? That's what has changed in the startup section.

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Thanks for your reply Nergal but I am not sure I explained my problem clearly.

 

I do not understand why IE addons should result in CCleaner stopping when I select the Startup list in the tools section?

 

That is my problem CCleaner stops working when I click the start up list. The list does not compile and the page greys out. The other three tools on this page work ok.

 

This has only happened since I downloaded the latest version 3.13.1600

 

I apologise if I have misled you with my first post. Or perhaps you could explain further your point about IE addons if you still consider that may be an issue with my CCleaner problem.

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Because the startup tool in ccleaner now contains IE Addons. one of yours is making the section Barf (yes that is the technical term) and thus crashing the program. I'm trying to find out which IE Addons or Explorer Addons you are using so the devs have something to recreate this with.

3.13.1600 is the first version to contain Addons in the startup tool

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Thanks Nergal for your interest.

 

I look forward to your research into which IE addons in IE 9 could be causing the problem.

 

Please let me know if you require any more information from me.

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Please let me know if you require any more information from me

 

Wait!What!! I can't help if you don't tell me what addons you have (I'm not the developer I am a volunteer member of this forum no different than you); when I said I was researching. . . you are my research, I'm only guessing that this is a cause of the crash and you've yet to even confirm that for us yet.

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Thanks Nergal for your latest reply.

 

I have looked at my computer IE9 addons, tried disabling several which appeared none essential but no difference found with the operation of the startup list tool.

 

I am now thinking I could delete Ccleaner and reinstall and see how that goes. Can you advise on the best method to delete Ccleaner so that I get a full and clean uninstall. My OS is Windows 7 64bit?

 

Thanks for your interest

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please understand, I don't want you to disable anything. I want for you to list them, so bugtesters (or even other members) can try to recreate this issue. The issue isn't the existence of the ieaddons, it's the way ccleaner is reading one or more of them that's causing the program to barf.

 

 

Please put this into your command prompt

"c:\program files\ccleaner\ccleaner.exe" /debug

the " are important replace c:\program files\ccleaner with the location of you ccleaner

then cause the crash

in the folder that your ccleaner.exe is in you'll find a debug log & a minidump. Attach the log to this thread, & hold on to the dump as a developer may ask for it

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Hi Negal

 

I entered c:\program files\ccleaner\ccleaner.exe into my command prompt window. The message came that this was not recognised as a command.

 

Any idea what I have done wrong. I am pleased to see SlashEMc2k has added to my post and has attached a program log he has found.

 

Thanks

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Hi SlashEMc2k

 

Thanks for your reply but I am having no luck entering the debug command prompt and as you might guess I have tried entering several times and now in various permutations. The only time I get a positive response is when entering just c:\Program Files\Ccleaner\Ccleaner.exe and Ccleaner program opens. With debug added the message comes up this command is not recognised.

 

As you might also guess I am not a computer expert but am willing to learn.

 

Unless I can get further more specific guidance on my methods for correctly entering the required command prompt I will have to give up on solving the Startup Tool issue.

 

Thanks for your help so far.

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you not putting the " marks in

 

 

Please put this into your command prompt

"c:\program files\ccleaner\ccleaner.exe" /debug

the " are important replace c:\program files\ccleaner with the location of you ccleaner

then cause the crash

in the folder that your ccleaner.exe is in you'll find a debug log & a minidump. Attach the log to this thread, & hold on to the dump as a developer may ask for it

 

I disabled all IE Addons & Extensions - restarted but still getting the same issue?..

please understand, I don't want you to disable anything. I want for you to list them, so bugtesters (or even other members) can try to recreate this issue.

 

Hope this helps attached mine - got a new netbook yesterday heres my log.

 

that, along with a list on all your installed ie add-ons will do a lot toward solving the issue at hand

 

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Please put this into your command prompt

"c:\program files\ccleaner\ccleaner.exe" /debug

Sorry BUT that does not work for me.

 

I too have Win7 64 bit and I do NOT have ccleaner.exe

I have only ccleaner64.exe unzipped at E:\T\CCleaner\v313\T2

C:\Users\Alan>cd /d E:\T\CCleaner\v313\T2

E:\T\CCleaner\v313\T2>ccleaner.exe /debug
'ccleaner.exe' is not recognized as an internal or external command,
operable program or batch file.

E:\T\CCleaner\v313\T2>ccleaner64.exe /debug

E:\T\CCleaner\v313\T2>ccleaner.exe /debug
'ccleaner.exe' is not recognized as an internal or external command,
operable program or batch file.

As you can see, there were no complaints about ccleaner64.exe /debug

but two lines of aggravation about ccleaner.exe /debug

 

In the past I found that when I unzipped the Portable CC it gave me both flavours,

BUT when I launched the 32 bit version it always handed over to the 64 bit version.

I no longer unzip the dead-weight of 32 bits so no hand-over.

 

NB I only experienced hand-over when double clicking ccleaner.exe in Windows Explorer

I assume that hand-over can also occur from a CMD.EXE prompt,

but regrettably precious few assumptions about Windows will survive harsh reality.

 

There should be no problems with

"c:\program files\ccleaner\ccleaner64.exe" /debug

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Thanks for all the guidance.

 

Now had some success and produced a Ccleaner log report pasted below (could not work out how to attach!).

 

I hope this is of use for diagnosis of my Ccleaner Tools Startup List crash issue?

 

18:38:33:528244[iNFO ] CCleaner v3.13.1600 (64-bit)

18:38:33:528244[iNFO ] MS Windows 7 Home Premium 64-bit SP1

18:38:33:528244[iNFO ] Intel Pentium CPU P6200 @ 2.13GHz

18:38:33:528244[iNFO ] 3.0GB RAM

18:38:33:528244[iNFO ] Intel HD Graphics

 

18:38:33:528244[iNFO ] Application Started

18:38:33:528244[DEBUG] Error loading branding.dll - 0x490: Element not found.

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This is the perfect operating condition of CCleaner that was reported in

CCleaner64_11-12-2011_15-41-16.log

 

15:41:16:064550[iNFO ] CCleaner v3.13.1600 (64-bit)

15:41:16:066550[iNFO ] MS Windows 7 Ultimate 64-bit SP1

15:41:16:066550[iNFO ] AMD Phenom 9500 Quad-Core Processor

15:41:16:066550[iNFO ] 8.0GB RAM

15:41:16:067550[iNFO ] ATI Radeon HD 4600 Series

 

 

15:41:16:067550[iNFO ] Application Started

15:41:16:069550[DEBUG] Error loading branding.dll - 0x490: Element not found.

 

 

15:41:24:278019[DEBUG] Closing application...

15:41:24:294020[DEBUG] Finished closing application

15:41:24:294020[iNFO ] Application Ended

 

CCleaner did nothing for 8 seconds because no boxes were checked - I was just looking at new options.

After that a clean shut-down at 15:41:24

 

The only significant difference in your log appears to be that in your case CCleaner suffered an ABEND = Abnormal Cessation.

 

i.e., exactly as you stated :-

That is my problem CCleaner stops working when I click the start up list.

 

Perhaps a future version may include more comprehensive [DEBUG] documentation to fill in the gaps and show what leads to disaster.

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@Norton your log doesn't show the crash

look at slash's & you'll see the crash point. With slash's list of ie add-ons the developers should be able to work out what caused the crash.

both @slash & @Norton please be sure to keep the dmp files created upon the debug crash

 

@Alan thank you for noticing that Norton runs 64bit & my instructions were for a 32bit

 

side note: @Alan any ideas what the branding.DLL error all 3 of you got might be? Answer in pm, or new thread as to not hijack this thread :-)

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@Norton, Your program is not crashing in that log, nor did you go into the startup section.

In fact the one you posted is identical to Alan's perfectly working example above.

 

Are you sure your issue is the same as the purpose of this thread?

 

@Slash I really need a list of your addons. I'm 99% sure it's either one of the ones that is installed but not listed before the crash or it is the one list listed before the crash. but I need the list to even personally start debugging what is wrong

 

the end of a functioning Startup listing looks like mine (attached below) but I need to know what to look at and especially the developers (who read every thread, but rarely comment until after we members have enough to have them look at it) need to know what to look at. In other words, if you ever want this bug, and it is a bug, even considered, I need that list typed out in this thread.

 

Thank you both for your help.

Ccleaner_12-12-2011_9-39-33log.txt

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Hi Nergal

 

I am hoping this is the log report required? Thanks for your patience.

 

19:37:49:925248[iNFO ] CCleaner v3.13.1600 (64-bit)
19:37:49:925248[iNFO ] MS Windows 7 Home Premium 64-bit SP1
19:37:49:925248[iNFO ] Intel Pentium CPU P6200 @ 2.13GHz
19:37:49:925248[iNFO ] 3.0GB RAM
19:37:49:925248[iNFO ] Intel HD Graphics

19:37:49:925248[iNFO ] Application Started
19:37:49:925248[DEBUG] Error loading branding.dll - 0x490: Element not found.

19:37:55:556857[DEBUG] Uninstall - Starting items enumeration...
19:37:55:634858[DEBUG] Uninstall - OnItem | ActiveX-kontroll för fjärranslutningar för Windows Live Mesh | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Adobe AIR | Adobe Systems Incorporated
19:37:55:634858[DEBUG] Uninstall - OnItem | Adobe Flash Player 11 ActiveX 64-bit | Adobe Systems Incorporated
19:37:55:634858[DEBUG] Uninstall - OnItem | Adobe Reader X (10.1.1) MUI | Adobe Systems Incorporated
19:37:55:634858[DEBUG] Uninstall - OnItem | Adobe Shockwave Player 11.6 | Adobe Systems, Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Amazon.co.uk | Amazon EU S.a.r.L.
19:37:55:634858[DEBUG] Uninstall - OnItem | Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver | Atheros Communications Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Auslogics Disk Defrag | Auslogics Software Pty Ltd
19:37:55:634858[DEBUG] Uninstall - OnItem | BBC iPlayer Desktop | British Broadcasting Corp.
19:37:55:634858[DEBUG] Uninstall - OnItem | Bing Bar | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | CANON iMAGE GATEWAY Task for ZoomBrowser EX | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | CCleaner | Piriform
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Internet Library for ZoomBrowser EX | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon MOV Decoder | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon MOV Encoder | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon MovieEdit Task for ZoomBrowser EX | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities CameraWindow | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities CameraWindow DC 8 | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities Movie Uploader for YouTube | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities MyCamera | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities PhotoStitch | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon Utilities ZoomBrowser EX | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Canon ZoomBrowser EX Memory Card Utility | Canon Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Cisco EAP-FAST Module | Cisco Systems, Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Cisco LEAP Module | Cisco Systems, Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Cisco PEAP Module | Cisco Systems, Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | Click to Call with Skype | Skype Technologies S.A.
19:37:55:634858[DEBUG] Uninstall - OnItem | Conexant HD Audio | Conexant
19:37:55:634858[DEBUG] Uninstall - OnItem | Doctor Who - The Adventure Games | British Broadcasting Corp.
19:37:55:634858[DEBUG] Uninstall - OnItem | HP Memories Disc | Hewlett-Packard Company
19:37:55:634858[DEBUG] Uninstall - OnItem | HP Product Detection | Hewlett-Packard Company
19:37:55:634858[DEBUG] Uninstall - OnItem | Intel(R) Graphics Media Accelerator Driver | Intel Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Intel(R) Management Engine Components | Intel Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Intel(R) Rapid Storage Technology | Intel Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Internet Explorer (Enable DEP) |
19:37:55:634858[DEBUG] Uninstall - OnItem | Java(TM) 6 Update 29 | Sun Microsystems, Inc.
19:37:55:634858[DEBUG] Uninstall - OnItem | MSXML 4.0 SP2 (KB954430) | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | MSXML 4.0 SP2 (KB973688) | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Malwarebytes' Anti-Malware version 1.51.2.1300 | Malwarebytes Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft .NET Framework 4 Client Profile | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Office 2010 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Office Click-to-Run 2010 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Office Starter 2010 - English | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Primary Interoperability Assemblies 2005 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft SQL Server 2005 Compact Edition [ENU] | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Security Essentials | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Silverlight | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2005 Redistributable | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero 10 Sample ImagePack | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero 10 Sample Videos | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero BackItUp 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero BurnRights 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Burning ROM 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero CoverDesigner 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero DiscSpeed 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Express 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero InfoTool 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Multimedia Suite 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Multimedia Suite 10 Essentials | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Prerequisite Installer 1.0 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Recode 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero RescueAgent 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero SoundTrax 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero StartSmart 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Toolbar | Ask.com
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero Vision 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | Nero WaveEditor 10 | Nero AG
19:37:55:634858[DEBUG] Uninstall - OnItem | PlayReady PC Runtime amd64 | Microsoft Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | Rapport | Trusteer
19:37:55:634858[DEBUG] Uninstall - OnItem | Realtek USB 2.0 Reader Driver | Realtek Semiconductor Corp.
19:37:55:634858[DEBUG] Uninstall - OnItem | Realtek WLAN Driver | REALTEK Semiconductor Corp.
19:37:55:634858[DEBUG] Uninstall - OnItem | Skype™ 5.5 | Skype Technologies S.A.
19:37:55:634858[DEBUG] Uninstall - OnItem | Synaptics Pointing Device Driver | Synaptics Incorporated
19:37:55:634858[DEBUG] Uninstall - OnItem | TOSHIBA Assist | TOSHIBA CORPORATION
19:37:55:634858[DEBUG] Uninstall - OnItem | TOSHIBA Bulletin Board | TOSHIBA Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | TOSHIBA ConfigFree | TOSHIBA CORPORATION
19:37:55:634858[DEBUG] Uninstall - OnItem | TOSHIBA Disc Creator | TOSHIBA Corporation
19:37:55:634858[DEBUG] Uninstall - OnItem | TOSHIBA Face Recognition | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA HDD/SSD Alert | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Hardware Setup |
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Online Product Information | TOSHIBA
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA PC Health Monitor | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Recovery Media Creator | TOSHIBA CORPORATION
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Recovery Media Creator Reminder | TOSHIBA
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA ReelTime | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Service Station | TOSHIBA
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Sleep Utility | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Supervisor Password |
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA TEMPRO | Toshiba Europe GmbH
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Value Added Package | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Web Camera Application | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA Wireless LAN Indicator | TOSHIBA CORPORATION
19:37:55:650458[DEBUG] Uninstall - OnItem | TOSHIBA eco Utility | TOSHIBA Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | TRORMCLauncher |
19:37:55:650458[DEBUG] Uninstall - OnItem | Toshiba Manuals | TOSHIBA
19:37:55:650458[DEBUG] Uninstall - OnItem | Windows Live Essentials | Microsoft Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | Windows Live Mesh ActiveX Control for Remote Connections | Microsoft Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger | Microsoft Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | Windows Live Mesh ActiveX-objekt til fjernforbindelser | Microsoft Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | Windows Live Meshin etäyhteyksien ActiveX-komponentti | Microsoft Corporation
19:37:55:650458[DEBUG] Uninstall - OnItem | eBay | eBay Inc.
19:37:55:650458[DEBUG] Uninstall - Extracting icons...
19:37:56:617659[DEBUG] Uninstall - Discovering installation date...
19:37:57:148060[DEBUG] Uninstall - Finished item enumeration
19:37:58:349262[DEBUG] Uninstall - Requesting to stop items enumeration...
19:37:58:349262[DEBUG] Uninstall - Items Enumeration stopped
19:37:58:427263[DEBUG] Startup - Starting items enumeration...
19:37:58:427263[DEBUG] Startup - OnItem | Rapportexe | HKCU:Run | Geoff
19:37:58:427263[DEBUG] Startup - OnItem | Adobe ARM | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | Microsoft Default Manager | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | SunJavaUpdateSched | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | ToshibaServiceStation | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | Adobe Reader Speed Launcher | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TSleepSrv | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | Toshiba TEMPRO | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | IgfxTray | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | HotKeysCmds | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | Persistence | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TPwrMain | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | HSON | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | SmartAudio | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | SynTPEnh | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TosSENotify | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TosWaitSrv | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TosVolRegulator | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | MSC | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TosNC | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TosReelTimeMonitor | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | TCrdMain | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | Teco | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | NBAgent | HKLM:Run |
19:37:58:427263[DEBUG] Startup - OnItem | hpoddt01.exe.lnk | Startup Common |
19:37:58:427263[DEBUG] Startup - OnItem | Adobe PDF Link Helper | IE Helper | Geoff
19:37:58:427263[DEBUG] Startup - OnItem | Search Helper | IE Helper | Geoff
19:37:58:427263[DEBUG] Startup - OnItem | Windows Live ID Sign-in Helper | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Windows Live Messenger Companion Helper | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Skype Browser Helper | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Bing Bar BHO | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Nero Toolbar | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Java(tm) Plug-In 2 SSV Helper | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Windows Live ID Sign-in Helper | IE Helper | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 | IE Toolbar | Geoff
19:37:58:442863[DEBUG] Startup - OnItem | Nero Toolbar | IE Toolbar | Geoff
19:37:58:458463[DEBUG] Startup - OnItem | Messenger Companion (Ctrl+Shift+C) | IE Extension | Geoff
19:37:58:458463[DEBUG] Startup - OnItem | Blog This | IE Extension | Geoff
19:37:58:458463[DEBUG] Startup - OnItem | Click to call with Skype | IE Extension | Geoff

 

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Good now l I need is a list of all of your installed IE Addons (starting to feel like a broken record :wacko: )

 

I do notice (this is just notice not suspect) you both have BlogThis at the bottom of your lists

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Nergal

 

I have compiled a list of all the add-ons shown in my computer IE9 (I could not find anyway for automatically producing this list, am I missing something?)

 

I hope this provides all the necessary info. I found that some items were repeated in my list. That is how they are shown in IE9 addons page?

 

Windows 7 Home Premium IE9 - List of All add-ons

Name Publisher Status

 

(Not verified Skype Technologies S.A.

Click to call with Skype (Not verified)Skype Tec... Enabled

Skype Browser Helper (Not verified)Skype Tec... Disabled

 

Adobe Systems Incorporated

Shockwave Flash Object Adobe Systems Incorpo... Enabled

Shockwave ActiveX Control Adobe Systems Incorpo... Enabled

 

Adobe Systems,Incorporated

Adobe PDF Link Helper Adobe Systems,Incorpo... Disabled

Adobe PDF Reader Adobe Systems,Incorpo... Enabled

 

ASk.com

Nero Toolbar Ask.com Disabled

Nero Toolbar Ask.com Disabled

 

Hewlett-Packard Company

GMNRev Class Hewlett-Packard Comp... Enabled

DeviceDetection Class Hewlett-Packard Comp... Enabled

 

Microsoft Corporation

Bing Bar BHO Microsoft Corporation Disabled

Messenger Companion Helper Microsoft Corporation Disabled

Windows Live ID Sign-in Helper Microsoft Corporation Disabled

Search Helper Microsoft Corporation Disabled

Bing Bar Microsoft Corporation Disabled

Microsoft Silverlight Microsoft Corporation Enabled

XML DOM Document Microsoft Corporation Enabled

Windows Live Mail and Messen.. Microsoft Corporation Enabled

Windows Media Player Microsoft Corporation Enabled

OpenDocuments Class Microsoft Corporation Enabled

XML DOM Document 4.0 Microsoft Corporation Enabled

XML DOM Document 6.0 Microsoft Corporation Enabled

XML HTTP 6.0 Microsoft Corporation Enabled

Windows Live ID Sign-in Control Microsoft Corporation Enabled

XML DOM Document 3.0 Microsoft Corporation Enabled

XML HTTP 3.0 Microsoft Corpoation Enabled

 

Not Available

Add to Toshiba Bulletin Board Not Available Enabled

Blog THis in Windows Live Writer Not Available Enabled

Messenger Companion (Ctrl+S... Not Available Enabled

 

PNI Digital Plugin Class

Photo Upload Plugin Class PNI Digital Media Inc. Enabled

 

Sun Microsystems, Inc.

Java Plug-In 2 SSV Helper Sun Microsystems,Inc. Disabled

Java Plug-in 1.6.0_29 Sun Microsystems,Inc. Enabled

Java Plug-in 1.6.0_29 Sun Microsystems,Inc. Enabled

Java Plug-in 1.6.0_29 Sun Microsystems,Inc Enabled

Deployment Toolkit Sun Microsystems,Inc. Enabled

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Thank you, this will help the developers I believe.

 

BTW: why not uninstall some of the crapware you don't use (bing bar, ask toolbar)

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