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2.08 crashes when defragging, but 2.06 does not


Fellwalker

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I installed 2.08 following the prompt, and proceeded to defrag my drive. It started OK and I left it to its own devices. When I returned, it had crashed. SO I closed and restarted; same again - lasted half a minute. Must be me, so I did it again, and defraggler crashed again. SO I did a chkdsk, restarted, same again.. SO I rebooted and restarted, same again. Microsoft has by now got a lot of reports from me.

 

OK, so uninstall and reinstall. Same again.

 

So uninstall, install 2.06, works OK and has happily defragged my hard drive.

 

Windows 7, 64 bit. Up to date with all MS updates. I only had one prgram running - defraggler.

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It would be really helpful if you could get some debug logs for the Defraggler devs.

 

Some info here

 

 

http://www.piriform.com/docs/defraggler/troubleshooting/running-defraggler-in-debug-mode

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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