keebler Posted September 24, 2011 Share Posted September 24, 2011 As I newbie I am having a problem using version 3.10 on my Vista desktop and on my Windows 7 64 laptop. I'll describe the Vista problem, the Windows 7 problem is similar. First I stop operation of my Norton anti virus and disconnect from the internet. Then I select drive wipe free space using the secure 3 pass option. It estimates a roughly 3 hour time period to wipe roughly 350,000 amount of free space. After a little over an hour of what appears to be normal progress, (about 34% into the job), it simply stops and returns me to the screen where I selected the free space wipe. There is no message giving me any feedback. Does anyone have any suggestions for fixing this? Link to comment Share on other sites More sharing options...
kroozer Posted September 24, 2011 Share Posted September 24, 2011 I don't know why your cleaning acted that way, but this method always works for me. Note that I use one pass. Try it. Link to comment Share on other sites More sharing options...
keebler Posted September 24, 2011 Author Share Posted September 24, 2011 Thank you kroozer. Your suggestion worked for my Vista desktop. I don't know why it works on my computer for 1 pass but not for 3. I can work around the problem by running the process 3 separate times. Link to comment Share on other sites More sharing options...
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