Jump to content

Speccy v1.12.265 App Crash


compost

Recommended Posts

I recently updated Speccy to the latest version. Installation appeared successful, but as the application opens and Speccy starts to populate the parameters, the applications crashes. This is on a notebook running 32 bit Windows 7.

 

I also updated Speccy on my desktop which is running 64 bit Windows 7 and the application runs fine.

 

I tries uninstalling and reinstalling on the notebook, but Speccy still crashes. I reverted back to the previous version and all is well again.

 

Any thoughts?

Link to comment
Share on other sites

  • 1 month later...
  • Moderators

PLease install the latest version and run speccy in debug mode

 

In your windows run box type (Including the quote marks)

 

"c:\program files\speccy\speccy.exe" /debug

replace c:\program files\speccy with the location of your speccy if it is different

we'll start with everthing checked

when it crashes

open the install folder (c:\program files\speccy\ or your location)

locate the log file created and attach it to this topic. I've closed your other topic.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

  • Moderators

Thanks, The developers read each and every thread so they'll give a look at your logs. Also if you still have them, hold on the the .dmp file if one is created when you run debug. they may need those too.

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

Link to comment
Share on other sites

hello yes. i still have the .dmp file. so... any news on the developers side? the app is still crashing. i'm using the latest version to date. again win7 sp1 64 bit with all updates installed.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.