pootie Posted November 20, 2005 Share Posted November 20, 2005 I have just installed the latest version of CCleaner but as with previous versions it still skips the Firefox cache even though all the options for cleaning this are ticked. I see from a Google search that there may be some bug in CCleaner which is causing this but I can find no remedy. Does anyone have any knowledge about this as it's a real pain having to go through the cleaning options in Firefox all the time Thanks Pootie Link to comment Share on other sites More sharing options...
mfenech Posted November 20, 2005 Share Posted November 20, 2005 Do you have Firefox open when you run CCleaner? If so, you'll have to close FF to 'clean' it. That's the only way I can do it, at least. Link to comment Share on other sites More sharing options...
pootie Posted November 22, 2005 Author Share Posted November 22, 2005 Hi mfenech I always close the Firefox browser before running CCleaner so this problem remains unresolved but thanks for your response Pootie Link to comment Share on other sites More sharing options...
bolletje Posted November 24, 2005 Share Posted November 24, 2005 hi Pootie, I have the same problem. Mozilla (version 1.7.3) is being skipped every time, even though CCleaner's latest version (1.25.201) is supposed to have fixed this bug. Let's hope for someone who can tell us what's wrong (with CCleaner)... Hello, Firefox/Mozilla whizzkids, anyone out there? Thanks, bolletje Link to comment Share on other sites More sharing options...
gainmorey Posted November 26, 2005 Share Posted November 26, 2005 Let's hope for someone who can tell us what's wrong (with CCleaner)... Hello, Firefox/Mozilla whizzkids, anyone out there? Thanks, bolletje 22836[/snapback] I have Mozilla Firefox, version 1.0.6 (old, yes, I know) AND CCleaner, version 1.26.218 Firefox Cache is detected, reported, and cleaned (for me, anyway). I experimented with removing selective checks, and it still always detects Mozilla. Perhaps this glitch is specific to only certain versions of Firefox ? Link to comment Share on other sites More sharing options...
ssurfer24 Posted November 28, 2005 Share Posted November 28, 2005 (edited) It cleans it under the Windows tab, not the Applications tab as it's listed. I was going to report this bug. I take that back. It cleans under both. See attachments: It's still a bug as it should only clean whats listed under the tab. There is no Firefox option under the Windows tab so it shouldn't clean it. Edited November 28, 2005 by ssurfer24 Link to comment Share on other sites More sharing options...
Greenknight Posted November 28, 2005 Share Posted November 28, 2005 Are you sure that Firefox is shutting down completely? A "hanging shutdown" with some processes still running in the background, is a fairly common Firefox problem. Open the Task Manager -> Processes tab, and end any firefox.exe processes that are still running after you shut down Firefox. Link to comment Share on other sites More sharing options...
pootie Posted November 28, 2005 Author Share Posted November 28, 2005 Are you sure that Firefox is shutting down completely? A "hanging shutdown" with some processes still running in the background, is a fairly common Firefox problem. Open the Task Manager -> Processes tab, and end any firefox.exe processes that are still running after you shut down Firefox. 23124[/snapback] Thanks Greenknight I closed the Firefox.exe in task manager as you suggested and CCleaner finally did clean the Firefox cache. I still think it's as much a pain as clearing the cache manually in Firefox. It would be nice to see this bug fixed Thanks again to all who replied Pootie Link to comment Share on other sites More sharing options...
Greenknight Posted November 29, 2005 Share Posted November 29, 2005 Hanging shutdowns are often due to extension problems. I suggest trying Mozillazine's Standard diagnostic (Firefox): http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29 Link to comment Share on other sites More sharing options...
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