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cmo999

unknown software exception

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Every time I load speccie this happens. It starts detecting my system, and after about 30 seconds I get an error message saying unknown software exception, and then it closes.

Any suggestions?

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Here is the debug info:

 

[2011-04-03 19:09:39] [iNFO ] CPU SDK at: C:\DOCUME~1\Guy\LOCALS~1\Temp  speccycpuid.dll
[2011-04-03 19:09:57] [iNFO ] Monitor enumerator handle: 0x19C9A8h
[2011-04-03 19:09:57] [iNFO ] Monitor HardwareId: Monitor\Default_Monitor 	 DriverId: {4D36E96E-E325-11CE-BFC1-08002BE10318}\0000
[2011-04-03 19:09:57] [iNFO ] Monitor driver name: RAGE PRO TURBO AGP 2X
[2011-04-03 19:09:57] [iNFO ] Monitor mirroring driver: False
[2011-04-03 19:09:57] [iNFO ] Monitor display device active: True
[2011-04-03 19:09:57] [iNFO ] monitor device ID = < Monitor\Default_Monitor\{4D36E96E-E325-11CE-BFC1-08002BE10318}\0000 >
[2011-04-03 19:09:57] [iNFO ] continue with monitor device ID = < Monitor\Default_Monitor\{4D36E96E-E325-11CE-BFC1-08002BE10318}\0000 >
[2011-04-03 19:09:57] [iNFO ] monitorNameStr.IsEmpty()
[2011-04-03 19:09:57] [iNFO ] monitorNameStr = < Default Monitor >
[2011-04-03 19:09:57] [iNFO ] Monitor driver name: NetMeeting driver
[2011-04-03 19:09:57] [iNFO ] Monitor mirroring driver: True
[2011-04-03 19:09:57] [iNFO ] Monitor driver name: RDPDD Chained DD
[2011-04-03 19:09:57] [iNFO ] Monitor mirroring driver: True
[2011-04-03 19:09:57] [iNFO ] Driver: Try to load driver.
[2011-04-03 19:10:00] [iNFO ] Driver: Load driver OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010000 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010008 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x8001002C to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] ATI detection ATI Logging started
[2011-04-03 19:10:00] [iNFO ] ATI detection ATI Video: bus 1, dev 0, fnum 0
[2011-04-03 19:10:00] [iNFO ] Driver: Map memory addr C0000, 512 size.
[2011-04-03 19:10:00] [iNFO ] Driver: Mapping memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x0 to port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading memory addr 02F50000, 4 size.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x1 to port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Resizing memory to 32768 size.
[2011-04-03 19:10:00] [iNFO ] Driver: Unmapping memory.
[2011-04-03 19:10:00] [iNFO ] Driver: Unmapping memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Map memory addr C0000, 32768 size.
[2011-04-03 19:10:00] [iNFO ] Driver: Mapping memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Resizing memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x0 to port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading memory addr 02F50000, 32768 size.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading memory OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x1 to port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing 0x80010050 to port 0xCF8.
[2011-04-03 19:10:00] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:00] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:00] [iNFO ] Driver: Unmapping memory.
[2011-04-03 19:10:00] [iNFO ] Driver: Unmapping memory OK.
[2011-04-03 19:10:00] [iNFO ] ATI detection Try ATI SDK.
[2011-04-03 19:10:01] [iNFO ] Driver: Writing 0x80010000 to port 0xCF8.
[2011-04-03 19:10:01] [iNFO ] Driver: Writing port OK.
[2011-04-03 19:10:01] [iNFO ] Driver: Reading from port 0xCFC.
[2011-04-03 19:10:01] [iNFO ] Driver: Reading port OK.
[2011-04-03 19:10:01] [iNFO ] ATI detection Registry key: SYSTEM\CurrentControlSet\Control\Video\{2D622861-A94C-462D-A81D-A59364B21CE7}\0000
[2011-04-03 19:10:01] [iNFO ] ATI detection Registry memory size: 8388608 bytes.
[2011-04-03 19:10:01] [iNFO ] Driver: Driver unload OK.

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Always create a System Restore point before proceeding with the following which may resolve the issue.

 

Network drivers and graphics chipset drivers are two types of hardware drivers which generally should be updated using updated driver versions straight from the network card or graphics card websites. Why? Because usually you will find later driver versions which fix reported bugs, but the manufacturer (especially if the graphics or network card or chipsets are older models) in many cases may not bother to go through the process of getting the drivers certified by Microsoft. Such is the case, for example, with the network and graphics drivers for my four year old motherboard. The latest certified graphics driver has a bug, but the latest graphics driver straight from the graphics chipset manufacturer's website isn't certified yet resolves the graphics bug.

 

So in a nutshell, searching for and trying the latest version of the ATI driver may resolve your issue, but be sure to create that System Restore point first before you remove the current graphics driver and install whatever the latest graphics driver is that you find on the ATI website.

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