mappir Posted December 10, 2010 Share Posted December 10, 2010 Hi people, I'm an old user of CCleaner since many years ago and I'm or let's say I was very very happy with this wonderful assistant for keeping your PC's in good shape. But I've downloaded the latest version 3.01.127 (I this it is...) and installed it both in my desktop and in my netbook and in both machines is producing BSOD when trying to clean debris and junk files on both machines. Does someone of you forum pals is suffering the same problem??? Please give a hint in how to avoid this nasty problem!! Link to comment Share on other sites More sharing options...
Alan_B Posted December 11, 2010 Share Posted December 11, 2010 What is your O.S. ? I think Windows 98 is no longer supported, you may have to go back to CC version 2.??? Alan Link to comment Share on other sites More sharing options...
TheWebAtom Posted December 11, 2010 Share Posted December 11, 2010 The user specified Windows Vista and Windows 7 in the title, Alan. ~~~~ I'm not sure what the issue could be mappir, have you tried a complete clean uninstall of the application then reinstalling it? Perhaps try the "Run As Administrator" feature to rule out any conflicts with UAC which can go haywire at times. Let us know how it goes. I'm Shane. Link to comment Share on other sites More sharing options...
Alan_B Posted December 12, 2010 Share Posted December 12, 2010 The user specified Windows Vista and Windows 7 in the title, Alan. Sorry, I never saw that subsidiary comment. It was itsy bitsy font too small to read without glasses, and the faint blue text on dingy green did not come through either. Alan Link to comment Share on other sites More sharing options...
Aethec Posted December 12, 2010 Share Posted December 12, 2010 Do you have an antivirus? I can't think of a reason why a simple file deletion would produce a BSOD (BSODs happen while in kernel-mode...) Piriform French translator Link to comment Share on other sites More sharing options...
redhawk Posted December 12, 2010 Share Posted December 12, 2010 Do you have any information regarding the BSODs, i.e. STOP Code and parameters?? Run "eventvwr.exe" (Event Viewer) if you cannot remember this information. Richard S. Link to comment Share on other sites More sharing options...
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