Michel Jourdevant Posted November 29, 2010 Share Posted November 29, 2010 'Acronis True Image' selection does not appear in Applications->Utilities when you are running Windows XP. It works in W2K and Windows 7. Any ideas? Thnaks Michel Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 29, 2010 Moderators Share Posted November 29, 2010 the following are what ccleaner currently looks for in the registry to identify that Acronis exists of the PC Detect=HKCU\Software\Acronis\TrueImage Detect2=HKCU\Software\Acronis\TrueImageHome Detect3=HKCU\Software\Acronis\ True Image Home Can you look at your registry (in the section: HKCU\Software\Acronis ) and report back to us what refile is there Developers, in the latest embedded ini, there is a space in the last detect (before True) I'm not sure if that is supposed to be there. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Michel Jourdevant Posted November 30, 2010 Author Share Posted November 30, 2010 There is no 'HKCU\Software\Acronis' key. The key is located in 'HKLM\Software\Acronis' (probably because Acronis was installed via Acronis remote console). Accordingly with your detection rule, you can run CCleaner with any administrator, Acronis is nerver found. Any other suggestionS? Thanks, Michel PS: Forget my remark about W2K, Acronis was installed manually so there is a HKCU key. Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 30, 2010 Moderators Share Posted November 30, 2010 There is no 'HKCU\Software\Acronis' key. The key is located in 'HKLM\Software\Acronis' (probably because Acronis was installed via Acronis remote console). Accordingly with your detection rule, you can run CCleaner with any administrator, Acronis is nerver found. Any other suggestionS? Thanks, Michel It is not detected by ccleaner because there is no HKCU. I can make you a personal winapp2.ini entry if you give me the whole HKLM key. (per keys above i.e. HKLM\Software\Acronis\TrueImage) please be specific and don't just say yeah that because I need the exact key else it will not detect. ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Michel Jourdevant Posted December 2, 2010 Author Share Posted December 2, 2010 As suggested, if you can provide me the winapp2.ini a file, it be would be nice. I will probably learn a lot from your answer. Here included the HKLM acronis key. Thanks, Michel Acronis_Key.reg.txt Link to comment Share on other sites More sharing options...
Moderators Nergal Posted December 2, 2010 Moderators Share Posted December 2, 2010 HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\TrueImage [Acronis True Image*] ;This will clean True Image if installed via Acronis remote console LangSecRef=3024 Detect=HKLM\SOFTWARE\Acronis\TrueImage Default=False FileKey1=%AppData%\Acronis\TrueImage\Logs|*.log FileKey2=%AppData%\Acronis\TrueImageHome\Logs|*.log FileKey3=%CommonAppData%\Acronis\TrueImage\Logs|*.log FileKey4=%CommonAppData%\Acronis\TrueImageHome\Logs|*.log This should work for you please report back ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Michel Jourdevant Posted December 8, 2010 Author Share Posted December 8, 2010 It works. Thanks, for help. We'll investigate more deeply in winapp2.ini in the future. Suggestion: It would be nice to have a kind of full scan to discover all the stuff generated by others (in the 'All users' directory or background tasks, ... etc) Thanks, Michel Link to comment Share on other sites More sharing options...
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