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bmtphoenix

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Of the four computers I've run it on, only one has this issue. It's able to scan the OS, the CPU, the motherboard, the optical drives, and the audio, but the computer completely hard locks before it is able to complete. Graphics it can sometimes see, but sometimes I get an error stating "The specified service has been marked for deletion." RAM and Hard Drive remain "Analyzing..." until I reset the computer.

 

I've tested the RAM with Memtest86+ and the hard drive with chkdsk, neither have any errors.

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Can you try running speccy in debug mode

(paste "C:\Program files\speccy\speccy.exe" /debug into the run box/start menu search box on you computer where C:\program\files\speccy\ is the location where you installed speccy)

only check off graphics

 

this will create a log file (always) and a .mdmp file (if a crash occurs only I think) please attach the log file to this thread and upload the mdmp file to http://drop.io/ and share the link in the same post.

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Log file is attached. It did create a .dmp file, but it was empty.

Speccy_log1_06_19128-10-2010_20-8.txt

 

Also, your instructions don't work for Windows XP. The run bar does not understand folders with spaces in them. Instead, you have to open a command prompt and type the command in.

 

Just FYI for when you're dealing with less knowledgeable folks.

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Windows does accept filenames or folders with spaces however you must enclosed them in quotes otherwise the text after the space would be taken as a program parameter.

 

Richard S.

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Can you try running speccy in debug mode

(paste "C:\Program files\speccy\speccy.exe" /debug into the run box/start menu search box on you computer where C:\program\files\speccy\ is the location where you installed speccy)

only check off graphics

 

this will create a log file (always) and a .mdmp file (if a crash occurs only I think) please attach the log file to this thread and upload the mdmp file to http://drop.io/ and share the link in the same post.

Yup that's why I have the quotes there ;)

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Ah, I guess I was the less knowledgeable one there, then.

no worries after all: to gain knowledge we must first start out with less knowledge. You now know which makes you MORE knowledgeable. . . hurrah You :D

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