shakennstirred Posted October 11, 2010 Share Posted October 11, 2010 hi there how do i stop it deleting my cookies??? i have delete cookie unticked, but its still deleting them Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 11, 2010 Moderators Share Posted October 11, 2010 Can you give more info such as which browser you are using and which operating system? Also in case you didn't know, you can save specific cookies by going in ccleaner to options-cookies, and highlighting the cookie you want to keep in the delete column, clicking the arrow in the middle which sends it over to the keep column. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
shakennstirred Posted October 11, 2010 Author Share Posted October 11, 2010 im using win 7 64bit and IE8 yes i know you can tell it what cookies to delete and what not too but i didnt want to have to go in there every time to add new cookie etc surely if delete cookies is un ticked it shouldnt delete any Link to comment Share on other sites More sharing options...
Jamin4u Posted October 11, 2010 Share Posted October 11, 2010 There are also flash cookies. Cleaner > Applications > Multimedia > Adobe Flash Player. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
shakennstirred Posted October 11, 2010 Author Share Posted October 11, 2010 There are also flash cookies. Cleaner > Applications > Multimedia > Adobe Flash Player. i just dont want it to delete IE cookies, not bothered about anything else it was doing what i have outlined in my other posts years ago(vista 64bit) , so i stopped using CC i had hoped they would have fixed it by now, but it would seem not Link to comment Share on other sites More sharing options...
Jamin4u Posted October 11, 2010 Share Posted October 11, 2010 i just dont want it to delete IE cookies, not bothered about anything else it was doing what i have outlined in my other posts years ago(vista 64bit) , so i stopped using CC i had hoped they would have fixed it by now, but it would seem not Flash cookies are also used in IE. If you clear the box for "Adobe Flash Player", I think you'll find what your looking for. Before you give up on the best cleaner out there, click on the link below and take the time to read about the programs features. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 11, 2010 Moderators Share Posted October 11, 2010 also sometimes, if you have protected mode on, delete "index.dat files" will do this (not sure if it still does it in the current version, I've long since stopped using the ie section of ccleaner except for cache and cookies) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
shakennstirred Posted October 12, 2010 Author Share Posted October 12, 2010 Flash cookies are also used in IE. If you clear the box for "Adobe Flash Player", I think you'll find what your looking for. Before you give up on the best cleaner out there, click on the link below and take the time to read about the programs features. i know they are, but its not the flash cookies im bothered about its all the other ones that get deleted i have read the link. its this that doesnt work Option 1: To keep all cookies on your PC In CCleaner, click the Cleaner icon at left. On the Windows tab, under Internet Explorer, clear the Cookies check box. If you have no other Web browsers installed, you have finished. If not, click the Applications tab. Under each browser listed, clear the Cookies check box. From this point on, whenever you run the Cleaner, it will retain all cookies from these browsers. thats is not working for me, its still deleting them Link to comment Share on other sites More sharing options...
Jamin4u Posted October 12, 2010 Share Posted October 12, 2010 i know they are, but its not the flash cookies im bothered about its all the other ones that get deleted i have read the link. its this that doesnt work Option 1: To keep all cookies on your PC In CCleaner, click the Cleaner icon at left. On the Windows tab, under Internet Explorer, clear the Cookies check box. If you have no other Web browsers installed, you have finished. If not, click the Applications tab. Under each browser listed, clear the Cookies check box. From this point on, whenever you run the Cleaner, it will retain all cookies from these browsers. thats is not working for me, its still deleting them I just tested XP by clearing the Cookies check box for IE. Ran the cleaner and my cookies are still there. I will run the same test on Vista later and post my results. I'm sure there's an explanation for what's happening on your system. Let us help you figure it out. I was unaware about what Nergal posted. also sometimes, if you have protected mode on, delete "index.dat files" will do this (not sure if it still does it in the current version, I've long since stopped using the ie section of ccleaner except for cache and cookies) One more thought for now. Are you closing Internet Explorer before running the cleaner? Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
shakennstirred Posted October 12, 2010 Author Share Posted October 12, 2010 I just tested XP by clearing the Cookies check box for IE. Ran the cleaner and my cookies are still there. I will run the same test on Vista later and post my results. I'm sure there's an explanation for what's happening on your system. Let us help you figure it out. I was unaware about what Nergal posted. One more thought for now. Are you closing Internet Explorer before running the cleaner? i never had the problem when i used XP i only noticed it when i moved to vista 64bit in 07, so stopped using CC then thought i`d see what it was like with win 7 64bit, but still does it yes IE wasnt open Link to comment Share on other sites More sharing options...
Jamin4u Posted October 12, 2010 Share Posted October 12, 2010 i never had the problem when i used XP i only noticed it when i moved to vista 64bit in 07, so stopped using CC then thought i`d see what it was like with win 7 64bit, but still does it yes IE wasnt open When I tested Vista 32-bit, the cookies are still there. I had thought 64-bit may be what the problem is, but I haven't read any posts from other users to support it. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Alan_B Posted October 13, 2010 Share Posted October 13, 2010 i know they are, but its not the flash cookies im bothered about its all the other ones that get deleted You know so much but have not, so far as I can see, positively identified what these cookies are. Perhaps you are looking at stuff which CCleaner deals with as something other than a cookie. Unless you can demonstrate that CCleaner has made a mistake, I will believe CCleaner. I suggest that you 1) specify a website that gives you a "cookie" which CCleaner will delete, and optional homework :- 2) uncheck EVERY checkbox so that CCleaner will clean nothing, then run CCleaner and see if the cookies are preserved, Tick one checkbox and run CCleaner and see if that removes the cookie, Tick one more checkbox and run CCleaner and see if that removes the cookie, etc. etc. etc., until finally you know which checkbox controls the destiny of your "cookie". Alan Link to comment Share on other sites More sharing options...
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