Windows Media is not cleaned properly!

[DeltaLima]

Windows 7 64 bits.

 

Play a movie with WMP for a few seconds then close WMP with the X. Delete the movie (recycle bin) and run CCleaner.

 

Now you think you are safe, the porn movie you just watched is gone. Your girlfriend come and click the WMP icon in the task bar, OMG THE HORROR! The movie is still there and fully watchable.

 

LOL! I took such an exemple to make sure it will be taken into consideration for the next update.

 

Yes, WMP is checked under Applications, everything is checked...

[DeltaLima]

Anyone gave this a try? If 10 people says this is true, more chance it will get fixed. Unless the team jump in to say this has already been tested and will be fixed in next release.

[Nergal]

Not sure I even understand what you are saying here but

 

add this to your Winapp2.ini (see my signature for more information)

 

[*WMP (TFC)]
; Transcoded Files Cache
LangSecRef=3023
Detect=HKCU\Software\Microsoft\MediaPlayer\Player
Default=True
FileKey1=%UserProfile%\Local Settings\Application Data\Microsoft\Media Player\Transcoded Files Cache|*.*

 

tell us if this fixes your issue

 

EDIT: second after you run ccleaner is the file still in the recycle bin

[Andavari]

I made that "WMP (TFC)" winapp2.ini entry a long time ago and it works very well in Windows XP however I don't know what it does in Vista or 7 so it would be wise to make a System Restore Point before using it - if it works in Vista or 7 at all.

[DeltaLima]

On Windows 7 :

 

Easy, just listen to a clip with WMP then put the clip in the recycle bin and run CCleaner (it will empty the recycle bin and do all the cleanup of applications, etc.)

 

In the task bar, click the orange WMP icon and you'll see the video, click play and it will run while I thought CCleaner would have cleaned it all, including all what have been cached.

[DennisD]

Just a thought on another angle to look at.

 

I use XP and WMP 11, so I've no idea if this is similar in Windows 7.

 

What settings do you have in the following locations:

 

 

If this box is checked, then WMP will add the played media to your Library, which CCleaner doesn't touch.

 

I've never had that box checked, but I'm guessing that WMP will add the physical file to your Library, and not just a link to it's location. You'll have two files to delete.

 

 

Make sure that box is unchecked. More evidence of naughty stuff left behind.

 

Finally, I can't find an option to have a System Tray Icon in WMP 11 in XP, but I would do away with that option, if there is an option, and make sure the program is closed completely.

 

An orange System Tray icon is just asking to be clicked.

[DeltaLima]

Both aren't checked... someone on Windows 7 just need to test it.

 

On the other hand I'm the only one so I guess it's not an issue for many BUT I thought it was for CCleaner own reputation.

[DeltaLima]

Still not fixed with latest release...

[Andavari]

Still not fixed with latest release...

 

Stop watching naughty videos.

[Willy2]

Some suggestions.

1. Does the amount of occupied disk space increase after you delete (=move to the recycle bin) that video ? Videos can massive in size (MBs). So, it shouldn't be too difficult to find out what happened to that file after deletion/moving it to the recycle bin. Use a program like e.g. Treesize, ExplorerXP (my favourites), Windirstats or JDiskReport and look for a folder called RECYCLER (Win XP).

2. If that video can be played after running CC and cleaning the recycle bin then it should be stored somewhere. Again, use the programs mentioned above to find out to which folder where it has been stored/moved to.

3. Perhaps WMP stores that file in a location that can be accessed by all accounts/users and therefore isn't removed at all.

4. If you download a video using Rapidshare then (in IE 7 & IE 8) the file is downloaded to a temporary internet folder and after that the file is copied (NOT moved !!) to a folder chosen by the user. WMP has an option that allows it to search your entire disk for media files (including the temporary internet files folders ?). So, WMP could have found the second copy of that file and created a shortcut to that file.

[Nergal]

My problem is I can't recreate this to find out what's going on. and I am running windows 7

are you closing wmp after you view the movie? are you pressing clear playlist?

I know that I can delete to recycle bin, not empty bin and still play the file that is in the now playing list

[Winapp2.ini]

Maybe his computer is trying to break him and his girlfriend up.

[mr don]

Windows 7 64 bits.

 

Play a movie with WMP for a few seconds then close WMP with the X. Delete the movie (recycle bin) and run CCleaner.

 

Now you think you are safe, the porn movie you just watched is gone. Your girlfriend come and click the WMP icon in the task bar, OMG THE HORROR! The movie is still there and fully watchable.

 

LOL! I took such an exemple to make sure it will be taken into consideration for the next update.

 

Yes, WMP is checked under Applications, everything is checked...

 

We need more information to know what is going on.

 

It sounds like you are deleting a movie, but leaving WMP minimized on the task bar. Although you could be referring to the fact that you are simply clicking the WMP icon on the quick launch on the task bar.

____________________________________________________________________________________________________________________________________

 

Try this:

 

- Go to the options in CCleaner & turn on the 3 pass file deletion (secure delete) & make sure you have checkmarked Wipe Free Space option.

- Turn off the Windows 7 System Restore (right click my computer/properties & turn off the system restore)

- Make sure you close WMP totally out (not minimized)

- Run CCleaner as Admin

- Try to play the file

____________________________________________________________________________________________________________________________________

 

I wanted you to turn off system restore due to Windows 7 having the save versions of files option.

This way, we can get an understanding of if the file is being properly cleaned, or simply reverting to a cached version of the file.

 

Additionally, it is recommended that you note if you have any other programs that automatically create backups such as the Norton Protected Recycle Bin (keeps files on the computer, even after the regular recycle bin is deleted).

 

* I do remember a while back that after installing Internet Explorer 8 on XP Pro, you could run CCleaner & it would "get rid of the browsing history".

But a simple search in the IE history search box would call all of your history back up from the grave. Every single piece of it. It was appalling. I am not sure now, whether it still exists, & the bug seemed to go away after running IE's own cleanup utility. After you ran IE's cleanup utility the 1st time, it would work fine after that to clean with CCleaner!

 

It very well could be a bug in the function of CCleaner, but 1st, if you do not mind, I request that you try the above listed options & post back here so we can have further of an idea where the problem is coming from.

[hazelnut]

Please do not advise people to turn off system restore MrDon without first checking that they have other means of recovery in place in case things go wrong.

 

@DeltaLima

 

Can you give us an update after following some of the various members suggestions ?

[Nergal]

I'm gonna say I absolutly disagree with most, if not all of what was suggested by mr don, though I have nothing more to suggest than I did above, his advice seems a bit sledge hammer to me

[mr don]

Please do not advise people to turn off system restore MrDon without first checking that they have other means of recovery in place in case things go wrong.

 

@DeltaLima

 

Can you give us an update after following some of the various members suggestions ?

 

They can re-enable system restore afterwards. I do not know why running just the cleanup utility of CCleaner should be capable of causing system damage as it only deletes temporary files from program installations from C:\Windows\Temp as well as the local user temp dir, in addition to web browser temp directories.

 

I will briefly outline (in the advent you were trying to figure out the reason) why each of the items below were suggested.

 

- Go to the options in CCleaner & turn on the 3 pass file deletion (secure delete) & make sure you have checkmarked Wipe Free Space option. - This was suggested, because when you delete files, windows does not fully delete files, but simply removes key pointers to them in the system registry & a few other places making them "dissappear" from sight, but not actually be gone. By using secure delete to overwrite the deleted files, it should render them un-recoverable & thus unplayable.

- Turn off the Windows 7 System Restore (right click my computer/properties & turn off the system restore) - This was suggested as System Restore on Vista & 7 appear to react differently than on XP, & are able to save revisions of files (multiple copies) in restore points. Turning off the restore points eliminates the possibility that he should delete a file but an older copy from some System Restore point should become activated & playable by whatever process.

- Make sure you close WMP totally out (not minimized) - This was suggested as "closing" the media player may simply be minimizing it. Checking that it is totally closed as opposed to having a setting activated which could minimize it is very important. This is because Media Player may store a temporary copy of certain files in memory as part of it's buffer management to reduce or minimize jerkiness/pauses in media playback.

- Run CCleaner as Admin - Running as admin may solve problems in situations where they are running an app in a restricted user account environment, as well as other potential problems in secure deletion under normal process parameters under Vista or 7.

- Try to play the file - Suggested because after running the above steps, then we can by process of elimination, know more fully about what is happening & whether it was really CCleaner's fault or simply some stored copy of the movie being played, or some other glitch present.

 

Hopefully, the above explanations will clearly indicate the reasoning behind each suggestion given.

 

Of course, per Hazelnut's suggestion, please be sure that you have a backup of everything before beginning. There is a freeware Drive Image XML that can make an exact image of your drive using Volume Shadow Copying while in Windows with no need to shut down/hot swap drives.

 

This program should alleviate any fears or worries that Hazelnut has posted above. I have tested Drive Image XML & it works great. You can easily restore any image it creates if something happens to cause err or problems. Again, this utility can be run "hot", or that is to say, from within Windows while Windows is running without any need to shutdown or do DOS imaging commands/DOS based programs/Norton Ghosting etc.

 

This is much simpler than many utilities out there since it can be run from within Windows itself. Afterwards, if this still has not solved your problem, please feel free to post back up here, & also re-enable system restore so it can resume the process of creating return points on your system.

 

If Hazel has any questions, or if anyone else has any questions, I will most gladly answer them. I do believe I have covered all of Hazel's concerns, objections, or questions. However, if any questions do remain, please post them here & I will answer them.

 

Thank you!

[DeltaLima]

I finally found the problem. It was Windows SideShow that was enabled and was keeping WMP running in the background. It's a known problem caused by a gadget from Logitech when using some of their keyboards. If you own a G15 or G19 give this a try!

 

In Control Panel you can access Windows SideShow and enable/disable all gadgets related to WMP.

 

Thanks all for your help!

[DennisD]

Thanks for posting back with the information, and pleased you cracked it.

[Ishi]

I think we got a lesson here. Always make sure nothing backs up the data we want to be completely gone otherwise there is this horror.

[theronstar]

I've just been following this thread with interest as I had the same thing happen to me and a google search of my problem sent me here.

 

I have followed all the steps above. However unlike the original poster I did not have that Side View thing. Also I am certain WMP is not running in the background when I run Ccleaner (I ran Ccleaner as an admin too). Going into WMP I went to tools options and privacy to 'clear cache' and 'clear history' there. It did not stop "resume last playlist" from returning my previous video. I right click WMP in the Win7 taskbar to ask it to call up my last playlist.

 

I've just looked at http://support.microsoft.com/kb/243621 - is that what CCleaner does as in that case I guess there is no point in me repeating it.

 

Sorry to revive an issue you felt was closed.

[Nergal]

Are these Items unchecked

 

[theronstar]

Are these Items unchecked

 

 

 

Wow, I think that solved it. Thanks a lot.